Manager, Information Technology

Location:

Los Angeles, CA, US, 90017

Position Type: Full Time

Requisition ID: 6412

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County’s vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

Job Summary

As part of the Information Technology (I.T.) team, the Manager, Information Technology is responsible for maintaining I.T. strategies by managing staff; researching and implementing technological strategic solutions. This position will provide leadership for managing technologies relating to L.A. Care’s mission. Responsibilities include but not limited to analysis, operations and maintenance of technical processes, issue resolution, prioritization with project teams, change management, staffing and resource management.

Duties

Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

Maintains organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

Directs technological research by studying organization goals, strategies, practices, and user projects.

Completes projects by coordinating resources and timetables with user departments and other I.T. teams.

Verifies application results by conducting system audits of technologies implemented.

Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures, as necessary.

Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

Maintains quality service by establishing and enforcing organization standards.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

Perform other duties as assigned.

Education Required

Bachelor’s Degree in Computer Science or Information Technology

In lieu of degree, equivalent education and/or experience may be considered.

Education Preferred

Master’s Degree in Computer Science

Experience

Required:
At least 6-8 years of experience with systems administration with at least 3-5 years of supervisory/management experience.

Skills

Required:
Technical Management, Technical Understanding, Analyzing Information, Informing Others, Staffing, Problem Solving, Developing Budgets, Coordination, Strategic Planning, and Quality Management.

Licenses/Certifications Required

Licenses/Certifications Preferred

Required Training

Additional Information

L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program

At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, employees are expected to wear a mask in areas where physical distancing cannot be managed.

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