nn KEY RESPONSIBILITIES AND ACCOUNTABILITIES: nn nn n nn nn Increasing Branch Profits nn Utilize discretion and independent judgment to engage vendors to increase margin on each shipment Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment Discretion to engage vendors Management of vendors Negotiate rates with shipping vendors Employee profit and loss on each shipment will be analyzed Overall management of desk to maximize profit nn n nn nn Coordination Operations of Imports, Air and Sea Departments nn Monitor work flows and management of resources to ensure and verify timely and accurate accomplishment of operational processes Ensure speedy delivery of cargo Ensure compliance with all USA Customs and other governing bodies Ensure support documentation is available and correct Oversee pick up on behalf of the client/agent as required Ensure registration of shipments Ensure accurate completion of airway bills/bills of lading Report to customs when relevant Ensure FMC and ISF filings are done correctly and on time nn n nn nn Financial and Accounting Outcomes nn Invoicing and collection of freight, agency and disbursements from clients Resolve accounting issues related to forwarding cost/payment, overseas invoicing, free domicile, etc.
Approve credit notes, monitor cartage/waiting time costs Process air freight and sea freight debtors/creditors in a expeditious manner Supply support documentation & information of accounts on overdue payments in order to reduce impediments nn n nn nn Client and Supplier Management nn Review quotes and records rates to clients and prospective clients Deployment of information about all contracts with customers and suppliers to all parties Manage allocated customers using establishes tools (eg.
Activity reports) Trace orders and ensure that information affecting arrival and dispatch is communicated to customers (internally & externally) or their agents.
React in a timely manner when reviewing discrepancies for customers Stays informed with competitor activities and industry trends, and attends industry related functions when required nn n nn nn PERFORMANCE MEASURES: nn Using independent judgment and discretion to maximize profit on each shipment Maintains excellent interdepartmental, suppliers and overseas agent’s relationships.
Works independently despite setbacks, obstacles and work pressures, while remaining optimistic and focused Shows initiative when handling complex problems Appropriate management of vendors Sets goals and objectives for specified departments in accordance with company guidelines/key performance areas Adhere to the minimum standard to which Rohlig USA is committed (ISO , ISO 14001:2004), and implementation of Rohlig USA Procedures, financial and quality objectives nn n nn nn QUALIFICATIONS: nn High school graduate, some college preferred Knowledge of related computer applications Familiarity with all freight forwarding procedures & departments Essentially four years of industry related experience required Demonstrated supervisory experience Strong customer services background nn n nn nn SKILLS / ABILITIES nn Can communicate clearly and concise to various levels of people Highly motivated and results driven Outstanding people skills, customer driven Able to handle complex problems Works well under pressure and can multitask Business savvy Is accountable for their actions Is comfortable with making & delivering decisions nn n nn nn What you can expect?
nn nnPlay a vital role in this process.
Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.nn nn n nn nnIf you are interested in this position, please send your resume and motivation letter to:nn nn n nn nn Application nn nnMrs.
Kim Kecknn nnHuman Resources Managernn nn n nn nnRohlig USA, LLC | 1601 Estes Avenue | Elk Grove Village IL 600007nn nnUnited Statesnn nn n nn nn nn