Rent Subsidy Administrator

Location: Los Angeles, California

Salary: $25.48/hr, non exempt

ORGANIZTION OVERVIEW:

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors. 

In short, we do good work.

We have offices in San Francisco, Los Angeles, San Diego, and the Inland Empire. We’re looking for inspired, talented people who want to be part of a growing team that’s effecting profound change and is having fun doing it.

 

PROGRAM SUMMARY

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners and the Conrad N. Hilton Foundation. The goal of the FHSP is to secure quality affordable housing for DHS patients who are homeless. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including single-family homes, individual apartments, blocks of units or entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations.

POSITION SUMMARY

The essential functions of the Rent Subsidy Administrator will be to support the FHSP Operations department by managing a monthly rent roll of 3,000+ units. The Rent Subsidy Administrator will be responsible for processing rent readjustments, client move-ins, ARVU payments, unit close outs, rent increases and keeping all other data found in the rent roll current and up to date. This position supports our programs’ ability to meet its core function of ensuring timely, accurate payment of rental subsidies in compliance with our various funding regulations.

 

POSITION RESPONSIBILITIES

Review reports detailing all program participant move-ins and move-outs on monthly rent roll in Salesforce.

Review reports detailing all program participant rent readjustments on monthly rent roll in Salesforce. 

Review reports detailing all unit rent increases on monthly rent roll in Salesforce.

Ensure submission of monthly rent roll in a timely and accurate manner.

Review all rent increases for legality and approve or deny based on local ordinances.

Maintain working relationships with the Accounting, Data & Tech Team, Finance, and Property-Related Tenant Services (PRTS) teams.

Ensure that all rent payments are coded to the correct client and program.

Send out monthly vendor break down reports.

Assist the Budget Analyst with reconciling monthly P&L statements to ensure accurate rent roll entries.

Effectively communicate with vendors on an as-needed basis about subsidy payment discrepancies.

Maintain courteous and professional communication with clients, consultants, vendors, and representatives of other companies.

Additional Duties as needed.

Requirements

PROFESSIONAL EXPERIENCE

2+ years of experience in paid employment as a bookkeeper or in a payment management related position.

Fluency with standard office technology, including Salesforce and Microsoft Excel (intermediate to advanced level with experience in pivot tables and formulas), and the capacity to quickly master new technology, as needed.

Thorough knowledge of the FHSP program, including its policies and procedures

Effective communication with colleagues in a diverse, human centered work environment.

Capacity to handle multiple projects, deadlines and complex tasks in a fast-paced setting along with attention to detail, persistence and follow through.

 

KNOWLEDGE, SKILLS, AND ABILITY

Strong verbal and written communication skills

Strong knowledge of the FHSP program

Strong interpersonal skills

Careful attention to detail

Strong time-management skills and awareness of critical deadlines

Ability to manage multi-task projects under deadline pressure

Excellent critical thinking and problem-solving skills

Basic mathematical reasoning skills

Basic understanding of at least some aspects of housing development and/or construction project management

Ability to work independently and as a member of project teams

Proficiency in Microsoft Word, Microsoft Excel, Salesforce and other typical office software programs

Valid California Driver’s License

Core Competencies

Managing and Measuring Work: Clearly assigns responsibility for task and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work.

Action Oriented: Enjoys working hard; is action oriented and full of energy for things they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external stakeholders; gets first-hand client information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with all stakeholders and gains their trust and respect.

Organizational Values 

Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience. 

Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection. 

Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear. The employee is occasionally required to use hands to touch, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. May be exposed to loud noises during emergencies.

Salary for this position is $25.48 an hour.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

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