Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.
Work you’ll do
A Project Manager at Deloitte has deep expertise in a subject area and works within an engagement team to identify the organization’s needs, defines the business or technology architecture, plans how large projects will be delivered, oversees the solution design and implementation, manages the progress of the team and activities, and confirms work products meet our firm’s and the client’s quality standards. Additionally, Project Manager’s are expected to mentor/coach staff, contribute to sales activities, and develop eminence through writing papers and/or presenting at conferences . A summary of the expectations is provided below:
Client Service: Advise client on leading practices and technology/industry trends, application/integration architecture, solution design, and implementation leading practices. Build lasting relationships through day to day interactions with key client managers and staff.
Delivery: Bring the functional/technical experience and knowledge to deliver solutions which allow clients to achieve their business strategy. Present technical alternatives and supporting recommendations aligned with the client’s business and technology requirements. Contribute to project estimating, planning, contracting and staffing activities. Manage technical and/or functional teams to design, build, test and implement enterprise applications. Anticipate, raise, and resolve issues which pose risk to the project. Monitor progress and quality. Track and report status.
Business Development: Participate in sales pursuits as a pursuit team member or subject matter advisor. Participate in the oral presentation of the proposal to highlight relevant experiences that position Deloitte as the preferred supplier. Develop and maintain relationships with client stakeholders to establish and maintain our status as a trusted advisor.
People Development: Perform role of mentor and coach to help others achieve their career objectives . Actively participate in recruiting and onboarding activities. Develop staffing plans and screen candidates for positions on projects. Provide leadership and support for staff on projects and in local offices. Perform regular check-ins with team members and people for which you coach as a part of the performance management process.
Eminence: Contribute to go-to-market and internal initiatives which drive growth of the practice, drive efficiency and profitability, improve quality, and increase the knowledge of our staff. Co-author articles, whitepapers, or presentations. Speak at conferences, universities, or other forums to promote Deloitte’s brand.
R esponsible for championing the project, providing guidance to the team and product owner and ensuring all agile practices are followed by team members. The project is to build and configure Salesforce application that supports cooperative agreement management for a federal agency
The team
Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.
Qualifications
Required:
Bachelor’s degree required
Experience as a Project Manager (PM) managing a project with a contract value of at least twenty million dollars ($20M), for a minimum of 3 years in the past seven (7) years, involving:
Agile systems development
Managing third-party and internal cross-functional teams
Managing multiple Scrum Teams
Minimum of 3 years’ experience (in the last 7 years) leading teams for projects of a similar size and scope
Large-scale system integration involving greater than 1,000 one thousand internal end users and 200,000 two hundred thousand external users, designing and/or implementing back-up and recovery measures, operational recovery, security, and audits AND at least 5 of the following elements
Software as a service (SaaS) configuration OR custom development of system components
Conversion of legacy data
Training and training materials development, and/or Organizational Change Management activities
Knowledge transition, system documentation, and maintenance and operations support
Access design
Interface design
Networks across multiple sites and involving communication with multiple systems
Web-based applications.
PMI PMP certified OR other PM certification by a nationally recognized educational body
Bachelor’s degree or equivalent four-year combination of industry related professional experience and education.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Travel up to 50% based on the clients you serve
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $145,000 to $241,000.
Preferred:
Minimum of 2 years of experience (in the last 7 years) on project(s) that included Salesforce, as the primary component for system implementation.
Minimum of 2 years of experience (in the last 7 years) managing the integration of a new solution or major subsystem
Minimum of 2 or more years (in the last 7 years) managing the implementation of new solutions in a co-existing environment with legacy systems.
Minimum of 1 year development experience using Lean methodologies.
Minimum 1 year working with Scaled Agile Framework (SAFe).