CRC Specialist

We are hiring an entry level Customer Service Representative to represent our elite clients and deliver personalized customer experiences. The Customer Service Representative receives comprehensive training to ensure success in customer acquisition, retention, and support. Our growing firm offers the opportunity to grow professionally, travel to enhance knowledge, and become an integral part of a genuine team of professionals.

Role Objectives:

  • Garner knowledge of our clients products and services
  • Conduct accurate and compelling product presentations
  • Establish rapport with customers and understand their needs
  • Display a solutions oriented mentality to resolve inquiries
  • Collaborate with colleagues to enhance customer interactions
  • Observe, monitor, and record customer insights
  • Assist with lead generation and business development efforts

Associated topics: agent, agente de servicio al cliente, answer, call center specialist, client, customer care representative, representante de servicio al cliente, service, support, tsr

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