Lead Product Manager, AI

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay a company you can be proud to be with.

We are seeking for our Authentication Technology team an experienced senior level Lead Product Manager responsible for defining and executing on our long-term AI strategy for our physical warehouses that authenticate collectibles and luxury goods. This Lead Product Manager will look for opportunities to introduce AI into the physical authentication process to improve accuracy and consistency as well as partner with other teams inside ebay to bring new capabilities to our customers leveraging AI alongside our warehouses processes and expertise.

The Lead Product Manager will work closely with all partners across the business within a fast moving, goal-oriented culture: business partners, customers, peer product managers, researchers, development teams, designers and other functions, to meet product goals and improve the customer and warehouse associate experience.

Position Responsibilities:

  • Develop, maintain and execute against a Media (Images, Video, 3D) Product Roadmap
  • Responsible for the planning and execution throughout the product life cycle, including capturing and prioritizing customer requirements, defining the vision and ensure delivery of high quality features on time to achieve defined customer satisfaction goals
  • Evaluate hardware vendors such as photography automation and work with operations to integrate with physical processes
  • Partner closely with analytics and warehouse teams to ensure proper measurement instrumentation, monitoring, and iteration post launch
  • Understand the dynamics and drivers of critical metrics and provide business recommendations accordingly
  • Communicate plans and progress to leadership and partner teams
  • Evaluate and partner with 3rd party technology providers to augment or supplement your team or capabilities

Job requirements:

  • Excellent leadership and communication skills across all levels of the organization
  • Technical savvy to be a strong collaborator with developers, understanding their technical capabilities and constraints
  • Deep connection to who eBay users are, their needs and issues across their customer journey
  • Teammate: ability to build strategic relationship across organization and levels
  • Ability to meet tight deadlines, handle a dynamic environment, and have good judgment
  • Proven growth mindset. Ability to think creatively and challenge the status quo

Qualifications and Education Requirements:

  • 7+ years in product management with at least 3 years in Agile environment
  • 3+ years of direct experience building and launching AI products based in images or physical objects
  • Experience with data capture on physical items for model creation
  • Experience building / iterating on a SaaS platform a plus
  • Direct people management experience a plus
  • Track record of delivering best-in-class experience, either internal tools or external consumer facing.
  • Comfort operating in global environments across cultures, locations, and time zones
  • Analytical and comfortable making data-driven decisions including roadmap prioritization.
  • Strong communication skills and collaborative in nature

Benefits are an essential part of your total compensation for the work you do every day. Whether you re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay s Diversity & Inclusion click here:

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at …@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as “Remote – United States (Excludes CO, HI, NM)” excludes Colorado, Hawaii and New Mexico.

For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

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Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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