[Call Center / Remote]
– Anywhere in U.S.
/ M-F 9:30a-6p EST / Work laptop provided
– As a Customer Service Rep you’ll: Take back-to-back calls from the customer hotline dealing with complex situations that pertain to various types of potential fraud; Access various software, systems, and tools on a work laptop to successfully do the job; Follow documented processes and procedures to provide accurate information and unbiased advice based on call handling procedures; Multi-task while on calls to collaborate with multiple levels of support to resolve caller’s concerns (Tier 2, Tier 3)Hiring Fast >>