Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused – on our mission, on our people, and on our future. It’s always a GOOD day in SoCal!
This is a Grant Funded position and will be evaluated each fiscal year to determine continuance.
Primary Responsibility / Summary
The Business Solutions Specialist is responsible for coordinating our Goodwill Southern California (GSC) employment opportunities to workforce development providers. The Business Solutions Specialist creates new relationships with business partners, America’s Job Centers of California, workforce development community-based organizations and providing exceptional service to all active and prospective partners and potential Ambassadors. The Business Solutions Specialist works directly with assigned recruitment partner to identify gaps in the applicant flow, leverages work force and career development providers to source perspective Ambassadors. Communicates regularly with retail management, employment center management and partner organizations to ensure that the GSC’s hiring needs are met.
Goodwill Southern California greatly values our employees’ health and well-being. Per company Policy, all our employees are required to be fully vaccinated for Covid 19.
Essential Duties & Responsibilities
- Achieve growth by acquiring relationships with employment centers, organizations, or other partnerships that can help in the sourcing of future ambassadors
- Establish (and adjust when necessary) a list of targets and prospects using all available internal and external resources
- Set and attend face to face meetings with organizational leaders, partnership meetings and coalitions to ask appropriate questions that qualify partners and take advantage of opportunities to create value and meet GSC needs
- Manage the Business Engagement Committee and coordinate job fairs and recruitments with GSC employment centers and recruitment partners.
- Ensure that GSC needs are met by taking thorough requirements, prioritizing the requirements, and seeking feedback on our job placement performance.
- Maximize profitability by effectively establishing partnerships that result in hiring for all areas of GSC operations.
- Build and maintain relationships within partners by providing quality employment opportunities; proactively market resumes of ideal candidates from GSC programs and AJCC partners to fill GSC openings.
- Perform sales related activities including, but not limited to leading meetings and conducting presentations at partner sites.
- Communicate partnership knowledge to team members through meetings.
- Manage and develop business partnership with recruiter(s) by reinforcing recruiting fundamentals, such as sourcing for candidates, assessing skills and fostering relationships.
- Engage businesses in High-Growth sectors (HGS) and coordinate with AJCC’s to effectively pair engaged business with skilled participants.
- Conduct a Business Needs Assessment for all new businesses engaged.
- Promote On-the-Job (OJT) Trainings, Incumbent Worker Trainings and Customized Trainings to HGS businesses.
- Responsible for building an Employer Database in LaunchPad/internal tracking system and creating job orders and tracking all employer needs.
- Staying abreast of Labor Market Information/Trends and Employer Tax Credit information.
- Create a GSC Business Portfolio for marketing GSC Partner and Employer Services.
Additional Duties & Responsibilities
- Other duties and special projects as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
- High school diploma or general education degree (GED) required.
- 3 years of recruiting, workforce development, or Business Services experience preferred.
- Strong interpersonal communication skills; possess abilities to work with all levels of employees.
- Some experience working with diverse populations including those with developmental disabilities preferred.
- Team player.
- Multi-tasker; well organized with consistent follow through.
- Knowledge of ADA helpful.
- Ability to work with minimal supervision.
- Bi-lingual fluency (e.g., English/ASL, English/Spanish, etc.) and ability understand another culture as required by the program or local community highly desired.
Other Qualifications
- 60 wpm, 10 key touch.
- Possesses a valid driver’s license and state-required auto insurance.
- Ability to handle confidential information.
- Punctual and dependable attendance.
- Free from alcohol and drug abuse.
- Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
- Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
Other Educational Skills & Abilities
- Must have advanced knowledge proficiency of computer programs in a Windows environment, including Word, Excel, PowerPoint, and Outlook.
English Language Skills
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
- Database software
- Spreadsheet software
- Word Processing software
- Presentation software
Required Training
- New Hire Orientation
- Complaints/Grievances
- Confidentiality
- Corporate Compliance
- Values and Diversity Training
- Conflict of Interest
- Safely Surrender Baby Law
- Mandated Reporter Status
- Data Systems
- ADA and Reasonable Accommodation
- Safety Training
- Any other training required by law, funders, and the organization.
Values-Based Work Environment Notice
Goodwill Southern California provides a values-based work environment for our employees. All individuals are expected to support and promote our values:
- We treat everyone with respect, compassion and inclusion, recognizing their contributions and differences.
- We conduct business with transparency, integrity and accountability.
- We serve, empower and advocate for our clients, community, business partners and each other.
- We pursue a vision of excellence and continuous improvement to better the lives of those we serve.
The above description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Pre-Employment Testing
- Drug Screen
- Background Check
- COVID-19 Vaccination Verification
- Employment Verification
- Live Scan
- MVR
Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill’s policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.
Other details
- Job Family :WCD
- Pay Type :Hourly