Receptionist

Why Wine Warehouse?

Family – Integrity – Quality

Wine Warehouse is a multi-generational, family owned and operated, wholesale distributor of fine wine, beer and spirits. With an award winning premium portfolio, we have something for everyone. We offer a strong family culture, and are committed to cultivating a positive and inclusive workplace experience. Quality, family and integrity are the pillars of our company, and we are seeking individuals who share these values.

Position Summary:

This position is responsible for providing general office support including answering incoming

calls, directing calls to the appropriate internal employees. Serves as a front desk receptionist and

is responsible for greeting and directing visitors, vendors and supplier partners to the appropriate

departments with whom the visitors have scheduled appointments.

Essential Duties and Responsibilities include the following. Other duties may be assigned or requested.

    • Greets the callers and directs them to the appropriate employees.
    • Provides callers with routine information, such as company address, directions to the
    • company location, company fax numbers, company website, and other related
    • information.
    • Reviews the weekly FedEx statement and reconciles any billing discrepancies with the
    • appropriate staff member.
    • Ensures that visitors sign in and maintains logging system.
    • Sorts incoming faxes and mail and ensures that they are distributed to the correct
    • departments.
    • Opens and sorts mail received from the Richmond Office “Yellow Bag” and ensures that
    • all items listed have been received.
    • Processes outgoing and incoming Fed-Ex and UPS deliveries.
    • Ensures that Bank Courier picks up deposits.
    • Prepares the out-going mail to Richmond “Yellow Bag” and ensures that it is taken to the
    • pick up box.
    • Assists with new hire onboarding including, but not limited to, creating sales training
    • binders and PPE kits, ordering lunch, ordering business cards and name plates, and filing
    • Partner with HR Generalist on activities for new babies, birthdays, anniversaries, get well
    • and condolences
    • Creates labels and file folders
    • Other ad hoc tasks as assigned

Position Requirements:

    • Ability to work independently on assigned tasks
    • Possesses excellent organizational skills
    • Excellent written and verbal communications skills
    • Minimum of 1-3 years of relevant experience or equivalent combination of education and
    • experience.
    • Proficient in Microsoft Office and/or Google Workspace: Word and Excel

Physical Standard:

The employee must be able to walk, climb stairs, bend, reach, and lift if necessary, up to 25

pounds. To successfully perform the essential job functions, an employee must meet the

physical demands required for this position. Reasonable accommodations may be made to

enable individuals with disabilities to perform these essential job functions.

Individual may need to sit or stand as needed. May require walking primarily on a level surface

for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lift

as required when filing documents or storing materials through the work day.

Wine Warehouse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Wine Warehouse is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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