Receptionist/Medical Assistant | Warren Ave Detroit

What we are looking for:As a Certified Community Behavioral Health Clinic, CNS Healthcare’s mission is to serve the people of our communities.

Our Medical Assistant and Receptionist team is the face of CNS Healthcare.

The right candidate for this position remains calm and composed in high-stress, demanding situations.

We are looking for someone who is willing to support co-workers, teammates, and the people we serve as needed throughout the course of the day.Front Desk Receptionist:The Front Desk Representative plays a key role in representing the agency, often serving as a first impression to individuals served and visitors to any office sites.

They are trusted to ensure a friendly and welcoming environment and provide the best customer service possible.Medical Assistant: The Medical Assistant plays a key role in representing the agency, often serving as the first impression to individuals served and visitors to any office site.

They are trusted to ensure a friendly and welcoming environment and provide the best customer service possible.

We are seeking customer service-oriented candidates who take pride in providing kind and compassionate service.This is primarily an administrative position, however; our Medical Assistants do assist our Clinic team by collecting vitals and other tasks as needed.

Experience in community mental health, trauma-informed care, and electronic health records (EHR) will help you be a successful member of our team.What’s in it for you:As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve.

CNS Healthcare provides a robust total rewards program to support our team members and their loved ones.We’ve shared some highlights below, but you can visit the benefits guide posted on our careers page to learn moreComprehensive medical insurance optionsEmployer-paid benefits including dental, vision, life, and short-term disability insuranceRetirement program with generous company default contribution and matchGenerous PTO program starting at 18 days annually15 paid holidays, including 3 floating holidaysPaid parental leaveStudent loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and moreQualifications:Experience:Required:A minimum of 1 year of experience in an office settingPassion for providing an unparalleled customer service experience in a dynamic and diverse work environmentProficiency in word processing, data entry, and telephone skillsAbility to be forward thinking and take initiative to accomplish goals and objectivesAbility to use discretion and judgement when handling matters of a sensitive or confidential naturePreferred:Experience working in a medical office settingExperience working with individuals with behavioral health and substance use disordersExperience with Microsoft Office productsExperience with electronic health records (EHRs)BilingualEducation:Required:Minimum high-school diploma or equivalentLicenses & Certifications:Required:Must have a valid and unrestricted Michigan Driver’s LicensePreferred:Current Medical Assistant Certification or equivalent certification that is nationally recognized (CMA, RMA, CNA)About CNS Healthcare:CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan.

CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.Visit our website to learn more about our mission, vision, and valuesCOVID-19 Vaccination:CNS Healthcare complies with federal, state, and local laws in regard to COVID-19 vaccination.

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment.

Reasonable accommodations will be considered on a case-by-case basis for medical or religious exemptions to these requirements in accordance with applicable law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

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