This position is based in New York, NY. Relocation assistance is provided.
Job Description
Begin Your Rosewood Journey
We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.
The Carlyle, A Rosewood Hotel is looking for a highly motivated and experienced In Room Dining Manager to join our team as we reopen the food and beverage division within the hotel.
The In Room Dining Manager areas of responsibility is to ensure the successful performance of the in room dining, minibar and cashier’s department. The applicant must supervise the daily operation of the three departments listed before, assists with menu planning, maintains sanitation standards and assists order takers, servers, minibar agents and cashiers on the floor during peak meal periods. The ideal candidate must strive to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals.
Responsibilities
- -Develops and updates policies and manuals, as related to the division/department, for implementation in the field, while ensuring compliance to the same for consistency across the group.
-Ability to handle high profile clientele with confidence and professionalism, responding to customer concerns in a way that ensures the customer will return.
-The ability to work closely with the Director of Food & Beverage and Executive Chef, to design an effective menu and wine list while ensuring excellent product quality, efficient profitability and creative presentation
-Work closely alongside the Director of Food and Beverage and Regional Director of finance to control costs and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
-Support the hotel philosophy concerning hiring, employee relations, disciplinary action, training, counseling, evaluating, etc.
-Models the company’s culture, vision, mission and core values at all times.