Description
Hey, we’re Article. We’re a digital-first furniture brand that’s working to make everyday living better by providing an easy way for people to furnish their space. We don’t have brick-and-mortar stores, so we’re able to deliver better value on beautiful modern furniture. We’ve been rapidly growing for the past several years, currently we are around 1300 employees globally and expanding into new locations rapidly.
We’re now on the hunt for a talented, enthusiastic Vice President, Logistics Operations to join us and lead our operations of fulfillment centers, third party carriers and Article delivery teams; based in the USA near one of our major Distribution Centers (Jersey City, Houston, Jacksonville, Chicago and Los Angeles).
Major Areas of Responsibility:
- 7 major fulfillment centers comprising 2+ million square feet and 300+ Particles. (people of Article)
- A network of 15 cross-dock locations and growing.
- A combined 400 delivery professionals spread across our locations and growing
- 150 and growing fleet assets operated by Particles
Reporting to the Senior VP of Supply Chain, your main focus will be to support business leaders to execute warehouse and logistics functions to deliver remarkable experiences to our customers.
What you’ll do:
- Develop and define long term strategies, goals and objectives for logistics operations
- Execute and continuously enhance the Warehouse and Logistics strategy in alignment with Article’s strategy
- Deliver a scalable operating model across multiple locations with different volume and complexities
- Drive performance through clearly defined organizational structure, proactive resource management, and clearly defined deliverables. In addition, determines a path towards for future milestones and goals
- Proactively analyze customer and financial data points in service of ensuring continuous improvement and appropriate actions are being taken
- Be a role model in The Article Way; personifying a fully engaged and passionate team for the customer. Leading the way representing and driving our Humanity principles values and Health, Safety and Environmental policies
- Full accountability for internal and external customer service levels and deliverables
- Report, interpret, and summarize business and financial information to the executive team
- Confer with SVP, Supply Chain, and management team to review achievements and discuss required changes in goals or objectives resulting from the current status
Skills Knowledge and Expertise
- 10+ years’ experience managing overall logistics in a warehouse and distribution environment, including over the road drivers
- Experience leading a large number of employees across many different locations in US and Canada (1,000+ preferred)
- Proven track record in build a scalable operation and at the same time deliver a superior customer experience
- Experience in a fast-paced, growing, and changing environment
- Collaborative leadership style
- A history of successful implementation of behavioral and proactive safety programs
- Strong analytical and presentation skills
- Ability and willingness to travel from 20-35% of the time (US, Canada, and possible international travel) to be a visible leader to operations across North America Operations
- 5S, Six Sigma Black Belt experience
- Proficient in Microsoft Office or Google suite including the use of pivot tables and the development of charts and graphs
Nice to Have
- Online retail distribution experience
- Delivery Driver experience
- MBA
Benefits
At Article, we believe in an “Ownership Mindset” where you’ll be given autonomy and the ability to own your work. Beyond a competitive salary:
- We reward that ownership mindset by offering a generous employee stock option program
- Access to health and dental benefits package for you and your family with a focus on your total wellbeing
- Paid sick/wellness days and 4 weeks of vacation
- LTD and Group Life Insurance
- Employee and family & friends discounts
Throughout COVID, our primary focus has been the safety of our Particles (employees), their families, community, customers, and candidates, we have COVID safety protocols to which we strictly adhere.
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Article is the easiest way to create a beautiful modern space.
Article started with a desire to improve efficiency and make furniture less expensive for everyone. In 2014 we had 4 employees; now we have over 1300 and have been growing rapidly.
Our head office is based in Vancouver, Canada, an office in Ho Chi Minh City, and warehouses in Seattle, Los Angeles, San Francisco, Jacksonville, Austin, Dallas, Portland, Houston, Charlotte, Miami, Chicago, Nashville, Denver, Baltimore, Toronto, Boston, and New Jersey.