StoryTerrace is a fast growing, consumer-tech scale-up with offices in Los Angeles and London, 40+ employees and a pool of over 600 vetted freelancers in Europe and the United States. The company’s vision is to create a world in which every life story is captured in a meaningful way.Its core service – to turn a life story into a book using its proprietary technology platform and a global network of ghostwriters – is growing over 100% YoY. StoryTerrace is the leader in this emerging new product category.The OpportunityWe are growing and would like to speak with you today if you are an experienced Phone Sales Team Lead and are ready to start a new adventure. We are looking for a qualified Team Leader to manage our inbound sales team and provide effective guidance. You will be responsible for supervising, managing and motivating remote team members on a daily basis. As a team leader, you will be the point of contact for all team members, so excellent communication and time management is mandatory. Ideal candidate will also be able to act proactively to ensure smooth team operations and effective collaboration with sales leadership. You will be working in our LA office and reporting directly to the VP of Sales.Ultimately, you will be setting a good example with best practices and engaging the sales team to achieve sales goals and objectives.Responsibilities includeCreate an inspiring team environment with an open communication cultureSet clear team goalsDelegate and set individual sales targetsOversee day-to-day operationsMonitor team performance and report on metricsMotivate team membersLead by example by achieving assigned sales goals/targetsIdentify training needs and provide appropriate coaching inline with sales trainingListen to team members’ feedback and resolve or escalate issuesRecognize high performance and reward accomplishmentsEncourage creativity and risk-taking while accomplishing sales goals based on warm leadsSuggest and organize team building activitiesRequirementsAt least 2 years of experience in a team leader/manager role with a track record of meeting targetsIn-depth knowledge of performance metricsExceptional computer skillsStrongly preferred: experience with HubSpotExcellent communication and leadership skillsOrganizational and time-management skillsDecision-making skillsDegree in management or training in team leading is a plusStrong phone and verbal communication skills along with active listeningCall Center experience is a bonusBenefitsOTE 60k-70k USDHealth care plan and unlimited holidaysOpportunity to work in a supportive and fun environment, producing a meaningful productHighly-skilled teammates and an inclusive environmentStrong sense of team and missionCome and join our ambitious plans, create your own career story at StoryTerrace!At StoryTerrace we value empathy, collaboration, trust, innovation and we are purpose driven. We value diversity and we encourage applications from all backgrounds, communities and industries as we are committed to having a team that is made up of diverse skills, experiences and abilities.This job post describes our ideal candidate. If you feel you are not yet experienced enough but believe you still might make a great match, we would like to encourage you to send in your resume and cover letter. If you are excited about this opportunity and feel intrigued by our values, then we would like to get to know you!