Bell Services Cast Members create magic for our Guests from the first to last moment of their trip!
Working in the Bell Services department, you will have the opportunity to make lasting impressions in a fast-pace luxury hotel environment.
You will interact constantly with Guests and Cast Members answering questions, providing directions, event information, and other services to help create a magical experience for our Guests and Cast Members.
You also assist arriving and departing Guests with their vehicles, luggage, and more.The starting pay rate for Bell Services Bell Clerk is $15.95/hour.
This is a Non-tipped role.Responsibilities : Work indoors and outdoors in all kinds of weather including extreme temperatures and high humidityCare and store Guests propertyExcellent communication skills and high Guest service expectationsGreet Guests with positive, friendly, and helpful attitudeEnsure Guest arrival experience is magical through immersive interactions, including those arriving on public transportation and busesProactively address Guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areasHeavy phone answering and basic computer skillsWrite luggage tickets and other required paperworkPossess a high level of integrityBasic Qualifications : Able to work in a fast-pace environment and with minimal supervision (self-directed)Comfortable talking on the phone and using a computerCustomer Service focused and a positive attitudeProblem-solverFully Available Saturday, Sunday, and holidaysPreferred Qualifications: Previous experience in a Hotel/Resort environmentPrevious experience working in a parking facility (e.G., airports, business office building, private parking structures)Bilingual preferredAdditional Information : SCHEDULE AVAILABILTYOur Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.
You may be scheduled a graveyard shift.
Please note that the principles of seniority are used to schedule all roles.SUBMITTING YOUR APPLICATIONAfter clicking Apply for this job below, the employment application will open in a new window.
Please complete ALL pages of the application by clicking Next on each page, then Submit on the final page.IMPORTANT:You may only apply once in a six month period.
If you have applied within the last six months, please log in to your account to view your current application status.KEYWORD: DLR Casting, dlrcasting