Description
Healogics is hiring for a Vice President of Operations to join our Wound Care Center team on the West Coast.
Travel: This position will require more than 50% travel.
Job Context and Summary:
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites.
With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing.
As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.
The Vice President of Operations is a client focused, business-minded and team-oriented healthcare professional equipped with the skills and experience needed to lead the overall clinical and operational responsibilities of a defined territory.
This critical role is responsible for ensuring the successful performance of each Wound Care Center within their territory by effectively managing all clinical, operational, practice management and financial elements of their respective Wound Care Centers.
They are the P&L owner for their territory, responsible for achieving contribution margins for both clinical and HSP for their defined territory, and are responsible for consistently providing value to the hospital partner.
This position will lead and drive our Grow the Business strategies for their territory by partnering with their Senior Vice President of Operations to develop and manage high-quality clinical programs that are aligned with the company’s vision and mission of enhancing Healogics’ position as the leader in wound care.
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable, being in full compliance with all company compliance policies, including your teams adherence.
Strategic Leadership
- Responsible for Growing the Business through the optimization of our Wound Care Clinics business through the effective and efficient management of all clinical, financial, and operational elements of the out patient wound care clinics within a defined territory.
- Responsible for ensuring Exceptional Patient Experiences through oversite of the comprehensive day to day operational and clinical quality components of the Wound Care Center to provide the best care to every patient that would benefit
- Responsible for the P&L and has ultimate responsibility for achieving the Healogics contribution margin for their defined territory
- Partner with all clinical providers to maximize resources dedicated to clinical recruitment, staffing and scheduling requirements.
Identified opportunities for resource optimization and continuous quality improvement.
Oversees operational needs of the centers physicians practice including but not limited to services, site policies, staff development and patient flow.
- Implements, develops, and manages programs that demonstrate our value to our hospital partners through the consistent delivery of high-quality care.
- Creates an Inspiring Workplace by proactively partnering with the leadership within their territory and contributes to company wide objectives to achieve success through improved profitability, increased quality of care, and operational excellence.
- Demonstrates an Own It leadership style, taking personal accountability to achieve Key Results with integrity as well as holding management within their territory accountable to outcomes and role responsibilities.
- Supports our Culture and leads through a performance driven nature, beginning with setting clear expectations, coaching and teaching their teammates and measuring for results.
- Participates in overall strategic operational and clinical goal setting for the defined territory and actively manages against set targets to achieve results.
- Provides timely and effective responses to all customers and consistently drives value and brand awareness through differentiated, high quality outputs.
- Deploys appropriate mechanisms to ensure accurate financial budgeting, reporting, and forecasting for a defined area.
Identifies trends to proactively address and mitigate financial impacts.
- Actively uses a variety of data mechanisms to track and monitor center operational, clinical, and financial performance measures to address and positively impact performance in all three areas.
Team Leadership
- Creates a culture of One Healogics through the development and management of a team of managers passionate about driving wound care healing and prevention forward by managing programs that provide quality care to all who would benefit
- Demonstrates Process Excellence in all activities and holds leadership to a consistent execution of key processes, protocols, and procedures across all centers, achieving the agreed upon plans and objectives established
- Creates a Patient First approach to all activities within the territory by ensuring all activities are done according to policy and compliantly
- Speaks Up by providing timely and constructive coaching to direct reports, creating a high-performance culture
- Accountable for the financial, operational and clinical results for your teams; holding teams responsible and accountable for their decisions, behavior, and actions
- Bachelor’s degree in Business Administration or equivalent OR a Registered Nurse license
- Master’s degree in Business Administration (MBA) preferred
- Extensive business operations experience in the healthcare industry, including a minimum of 5-7 years’ experience, with increasing levels of responsibilities in the healthcare industry
- Experience in high growth, fast paced businesses with complex business models
- Demonstrated experience and success in healthcare operations management
- Experience working in a distributed organizational model and management of a defined territory
- The duties required for this position involve driving on behalf of the company.
As such, the background check for this position will include both the general background check done for all positions as well as a review of a candidate’s driver’s license history.
When consenting to the background check, candidates are consenting to both screens.
Applicable provisions of the FCRA and state law would apply to both screens.