RESPONSIBILITIES:
Kforce has a client in need of a Sr. Digital Product Manager in Los Angeles, CA. Summary: This role is part of the Digital Channels organization and will lead a Client vertical across Web and/or Mobile (Personal or Business). Using a combination of analysis, research, client empathy, stakeholder engagement and judgement, drive the strategic roadmap to deliver superior digital experiences for Clients. Duties:
- Oversee a Digital Product vertical across responsive web and/or mobile app (Personal or Business)
- Define and continually update the product strategy, which is aligned to the LOB and Client needs
- Deliver an exceptional product experience for our clients
- Own both the strategy & delivery; Driving the day-to-day activities of the agile development team
- Deeply understand and empathize the challenges our market, clients, and stakeholders face and how our products help to solve them
- Assess value, develop use cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with the product strategy
- Facilitate requirements definition sessions with stakeholders and continuous communication
- Establish annual goals, OKRs & KPIs; Iterate on solutions using data to inform your decisions
- Engage with user experience and research teams to define and implement client usability testing, concept validation, and co-creation studies to gain insights and identify client needs and solutions (Design Thinking)
- Lead and manage cross-functional teams to get buy-in/approval/guidance, including lines of business, operations, legal, compliance, information security, fraud, and other LOBs
- Evangelize product management best practices, provide mentorship to junior colleagues and be a change agent in an evolving digital organization
Job Requirements:
REQUIREMENTS:
- Bachelor’s degree
- Minimum 5 years of Digital Product Management Experience (Web and/or Mobile)
- Minimum 5 years of experience operating in Scrum Agile Delivery
- 5+ years of Digital Product Management Experience in a Product Manager role
- Empathy for Stakeholders and Clients
- Agile, Scrum, and other software development methodologies
- Excellent communication and documentation skills including user stories, acceptance criteria and requirements refinement; Ability to present to both internal and external stakeholders, as well as technical partners & team members
- Experience using Data to support hypotheses and conclusions for developing business cases and roadmap
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.