n n nVice President
– Product, Core Ticketingn nn Hollywood, CA, USA nn nnJob Summary:nn nn Awesome Job: Vice President
– Product nn nn Great Location: Hollywood, CA nn nn CULTURE nn nnWe’re fans who help fans everywhere get into the live events they love.
A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day.
We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time.
And we think that’s pretty amazing.
If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.nn nnWe have a ‘Fan First’ mindset, placing customers at the heart of everything we do.
Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience.
Your work, our passion… delivering world class experiences – Fan First.nn nnWe are seeking a dynamic, entrepreneurial Vice President to drive product strategy and execution within the Core Ticketing product suite.
This role would be responsible for the holistic vision of Core Ticketing which manages the underlying ticketing systems that power both Enterprise (client facing) and Marketplace (fan facing) businesses.
Specifically, the responsibility is to build and manage a multi-year plan to modernize these systems, requiring both a deep understanding of the technology and the ability to coordination across the organization.
This position has a high level of visibility so you will need to be able to communicate clearly and compellingly at all levels of the company.
Through your leadership, you will develop thoughtful and innovative solutions to complex problems while inspiring stakeholders.
You should have a positive attitude and strong work ethic and be comfortable adapting and iterating quickly. nn nn WHAT THIS ROLE WILL DO nn Set and drive strategy while also rolling up your sleeves and providing detailed guidance on individual projects Partner closely with Engineering, Business Owners and other internal teams to create, drive and deliver an innovative, compelling product experience Use market research and in-depth knowledge of competitors and fan and client pain points to define a vision, strategy and roadmap Develop outstanding strategic relationships with internal and external partners and business teams in order to collaborate on product software development and business processes Work with engineers and cutting-edge technologies nn TECHNICAL SKILLS/COMPETENCIES nn Software product management experience for innovative software products Experience managing modernization of legacy ticketing systems Knowledge of software development practices and experience crafting epics and user stories 7+ years of experience in product management or similar positions Bachelor’s Degree in related field, Master’s degree preferred nn BEHAVIORAL SKILLS/COMPETENCIES nn Ability to communicate and evangelize across both internal and external stakeholders Ability to work collaboratively with other products teams to understand, help define and move forward initiatives and features to accomplish shared objectives Ability to articulate longer-term future vision and break the vision into clearly understood milestones which deliver discrete value in the walk to the future vision Innovative thinker, collaborative and comfortable in solving ambiguous challenges Experience leading, mentoring and growing teams nn TICKETMASTER VALUES nn nn Rock Solid Reliability – Earn the trust of clients, co-workers and fans; Set clear expectations; Deliver high quality work on time and on task; Take the time to do things rightnn nn Winning Teamwork – Collaborate with others; Share information openly; Listen and take time to empathize and understand where others are coming from; Show recognition and appreciation for the contributions of othersnn nn Act with Integrity – Pride in the way we represent ourselves and the company to others; Act with good intentions; Have direct, honest conversations while creating a safe work environment for open dialogue; Represent information and data accurately and completelynn nn EQUAL EMPLOYMENT OPPORTUNITY nn nnWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.
You will be working in an inclusive environment and be encouraged to bring your whole self to work.
We will do all that we can to help you successfully balance your work and homelife.
As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.nn nn nTicketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. nn nnWe will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.nn nnWe also afford equal employment opportunities to qualified individuals with a disability.
For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.
As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.
Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.
Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.
Ticketmaster will also provide reasonable religious accommodations on a case by case basis.nn nn HIRING PRACTICES nThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.nn nnTicketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.
Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.nn nn Posted 2 Days Ago nn nn Full time nn nn JR-33267 nn n About Us n nnAbout Usnn nn Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing.
Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
nn nn We recognize that our most important assets are our employees, the rock stars who keep the live experience going.
Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000.
For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest.
We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimburseme