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Vice President of Space Strategic Business Operations with Security Clearance

Frontier Technology Inc

This is a Contract position in Los Angeles, CA posted August 7, 2022.

Overview
Reporting to our Chief Operations Officer, the Vice President of Space Operations oversees the execution of the strategic vision from the senior leadership team, creating mechanisms that ensures the team is aligned with the financial performance and business development goals. They also provide the leadership for internal business processes, and implementation support. This is in support of Space Systems for Space Force. Core Competencies Ensuring Accountability Holding yourself and others to high standards of accountability and creating an infrastructure and transparent corporate culture that supports and measures personal and organizational responsibility and accountability. Builds a culture of accountability • Builds an organizational culture in which taking responsibility for personal activities and the actions of others is valued.• Develops processes and organizational structures that support accountability.• Sets a climate where team and organizational achievements are recognized, rewarded and celebrated.• Ensures that the entire organization is held accountable to the highest standards, codes and legislation.• Communicates organizational actions and results to internal and external stakeholders in an open and candid manner. Achievement Orientation Focusing efforts on achieving high quality results consistent that meet or exceed standard expectations. Sets performance standards • Facilitates the development and implementation of objective criteria to measure and improve critical organizational processes and outputs.• Builds a culture that encourages others to generate and implement approaches to improve results.• Clarifies the boundaries of acceptable risk, congruent with achieving high quality results. Fostering Communication Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. Communicates complex messages • Communicates complex issues with widely varied audiences, in a clear and credible manner.• Handles difficult on-the-spot questions (e.g., from senior executives, public officials, interest groups, or the media).• Secures support for ideas or initiatives through high-impact communication in order to overcome resistance. Team Leadership Assuming a leadership role in helping others achieve excellent results. Builds strong teams• Addresses gaps in team expertise.• Resolves conflict among team members through fair procedures, respecting each person’s feelings.• Delegates authority to match responsibility, holding staff accountable for agreed upon commitments.• Supports staff in taking independent action, providing coaching along the way.• Delegates responsibility rather than taking charge or micro-managing when staff have the capability. Collaborating with Others Working together with others in a cooperative and supportive manner to achieve shared goals. Fosters collaboration • Gives credit and acknowledgement for contributions and efforts of others.• Provides constructive feedback to others.• Helps build consensus among members of groups.• Provides opportunities for all group members to contribute to group discussions. Revenue and Profitability Management Managing the revenue stream, using internal (organizational) and external (industry, market) sources of information to achieve the organization’s chosen value proposition and maximize profitability. Applies the competency in new or complex situations and advises others. • Evaluates organizational profitability management processes to ensure related operational activities support business objectives and value proposition.• Establishes information requirements for decision making with respect to revenue management and sales management.• Designs revenue tracking and sales reporting systems.• Determines profit targets and profit management plans to control and monitor costs and revenues needed to achieve profitability goals. Customer Relationship Management Analyzing, coordinating and supporting integrated sales, marketing and customer support functions, internal audit, internal controls, risk management, regulatory compliance and reporting. Applies the competency in the full range of typical situations, requiring guidance in only the most complex or new situations. • Addresses the unidentified, underlying and long-term customer needs and concerns.• Recommends improvements to customer service delivery systems and processes.• Gathers intelligence related to the wants and needs of current and targeted customers.• Provides support and counsel to business functions who are incorporating customer experience strategies into CRM business processes.• Educates internal staff on customer experience concepts, value proposition, and processes. Responsibilities
• Identify key operational issues and develop long-term, strategic goals to ensure operational performance, delivering customer satisfaction• Manage relationships with key business partners and stakeholders• Measure the effectiveness of the team through proactive coaching, development and performance management activities based on key performance indicators• Provides leadership on business infrastructure and overhead requirements to support business operations and planned growth• Implement measures to drive efficiencies through customer and employee initiatives that drive value and support key company goals and strategic objectives• Work with the executive team to execute strategic direction, and collaborate with operations leaders to develop business objectives, strategies, and plans to align with the overall direction of the organization• Ensure that issues related to new business opportunities are fully explored and that growth and financial goals are established• Build and maintain strong relationships within the leadership team and foster cross-functional accountability between operations and other functional areas Education/Qualifications
• 10+ Years of Progressive Leadership, managing and leading large, complex business portfolios in a mid to large tier federal contractor, responsible for a base of revenue in excess of $150M• 5+ Years of experience leading and executing solutions that delivered high levels of customer engagement while meeting company business and financial objectives• Must be able to obtain a Security Clearance• Bachelors Degree required, MBA preferred. May be offset with additional experience.