We seek to be a community of learners who grow personally and professionally in pursuit of our mission to improve the financial lives of firefighters and their families.
For over 85 years, we have worked to create trusting relationships with our fire family.
The bonds we build are the foundation of our credit union.
As the largest, exclusive firefighter credit union in the nation with $1.8B in assets, we serve over fifty thousand members in more than seven hundred fire departments.
Our national expansion vision aims to make our outstanding value proposition available to firefighters in all states while we continue to set the leading-edge standard for the customer service experience among all financial institutions as measured by the Net Promoter Score (NPS).
You will be joining a financially healthy organization on the move.
We are excited that our growth as an organization creates development and career opportunities for each of our internal team members while offering a competitive compensation and benefit package.
We want to hear from you if you have a passion for helping those who serve others, a curiosity to grow personally and professionally, and a desire to contribute to our continued evolution.
The Vice President of Lending is responsible for strategic leadership and program development supporting the Credit Union’s real estate, servicing, and asset recovery goals and the creation and maintenance of an environment valuing employees and building trust.
This role leads research and feasibility studies, design, and implementation of programs and policies essential to a well formed lending organization.
Typical Responsibilities:
* Establish and lead the strategy, direction, objectives, and operations for the real estate lending, loan servicing, and asset recovery departments.
* Train, coach, supervise, and performance manage lending leaders and team members.
* Continually improve our lending products and services, and optimize processes and systems.
* Lead the research and implementation of new consumer lending, real estate lending, and asset recovery systems, products and services to meet member needs with a strong focus on net income, growth, and legendary service.
* Analyze market and economic trends to prepare budget forecasts for the portfolio.
* Monitor secondary market activities and determine pricing strategies.
* Participate in special projects and perform other duties and assignments as needed.
* Travel as needed to attend meetings, conferences, training, and other work-related events.
Basic Qualifications:
* Bachelor’s degree in Business, Finance, or a related field.
* Minimum of 6 years’ of progressively responsible experience in a financial institution, including 4 years in a leadership role.
* Experience developing and implementing new products and services.
Preferred Qualifications:
* Master’s degree.
* Experience driving continuous improvement across products, services, processes, systems and technology using key metrics to analyze objective and subjective measures of efficiency, effectiveness, and quality to inform decisions.
Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law.
Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org or 323-550-2214.