Veterans Preferred – Provider Customer Patient Engagement Senior Manager

Military Veterans are Encouraged to Apply. Job Description Accenture Consulting: Your Unique Place in our Global CollectiveBeing part of Accenture Consulting means becoming an expert at making the New happen Now. To us, the New is all about the wise pivot that turns constant disruption to continuous reinvention. We are an innovation led-company that works at the heart of our clients’ organizations so that no matter how complex the business challenge, we face the future with confidence.If you love solving challenges and not just studying them, then Accenture Consulting is the right place for you. Join us to develop your ideas into provocative points of view and transformative insights that help shape industries. You’ll work with an amazing and diverse mix of world-class experts with access to one of the most robust portfolios of capabilities and ecosystem relationships in the industry. Together, you’ll do so much more than consult.Coming here means future-proofing your career and going as far as your ambition takes you. Becoming a tech-savvy, well-rounded, multi-disciplined and market-relevant advisor doesn’t happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe we is greater than me and that diverse perspectives lead to the best solutions. Joining Accenture Consulting means you will learn, innovate and lead, and together we will improve the way the world works and lives.People in ourClient & Marketcareer track drive profitable growth by developing market-relevant insights to increase market share or create new markets. They progress through required promotion into market-facing roles that have a direct impact on sales.Management Consultingprofessionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients. Job Description: Patient Customer Service Access Senior Managerwill be responsible for Design and implement business changes that drive industry specific, function and digital operating model transformation, focusing on task relating to people and process.Responsibilities include:• An ability to articulate and clearly communicate complex problems and solutions in a simple, logical and impactful manner.• Experience eliciting high-level business requirements and creating detailed functional specs and other documentation, such as requirement traceability matrices, work-flow diagrams and use-cases.• The ability to develop creative and breakthrough solutions.• Strong interpersonal, team building, organizational and motivational skills.• Experience working through organizational change, with a demonstrated track record of continuing responsibilities, creativity and innovation, including evidence of solution design.• Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesize large amounts of information.• An ability to identify the root causes of issues by analyzing patterns and trends.• An awareness of key methodologies, approaches and market trends in the industry.• A desire to deliver to a high standard in a suitable timeframe.• Self-motivating, adaptable, able to prioritize and able to inspire and motivate others.• Manages large – medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.• Ability to travel per the client requirements.Read more of the job descriptionRead LessQualificationsBasic Requirements:• Minimum of 8years consulting experience (either internal consulting or with a consulting firm/company).• Minimum of 8-10 years of experience with patient access and/or healthcare consumer experience initiatives and transformation.• Minimum of 8-10 years of experience with CRM systems and/or implementation of CRM systems preferred.• Bachelor’s Degree requiredPreferred Skills:• Cloud First experience• Healthcare Access/Contact Center experience• Analytical and quantitative skills• MBA desirableApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.Pursuant to the Colorado Equal Pay Transparency Act, if you are located in Colorado, the expected salary range for this role is $200,000 – $212,000 and information on benefits offered is here. if you are not located in Colorado, the salary range may be different.What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more hereEqual Employment Opportunity StatementAccenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Accenture is committed to providing veteran employment opportunities to our service men and women.For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement .Requesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.LocationsCA – Los Angeles,CA – San Francisco,CO – Denver,CT – Hartford,FL – St. Petersburg,GA – Atlanta,IL – Chicago,IN – Indianapolis,MA – Boston,MI – Detroit,MN – Minneapolis,NC – Charlotte,NC – Raleigh,NJ – Florham Park,NY – New York,PA – Philadelphia,PA – Pittsburgh,TX – Houston,TX – Irving,VA – Arlington,WA – Seattle,WI – Milwaukeeby Jobble

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