Assistant Area Manager
This position is responsible for acting as the Site Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.
Duties and Responsibilities:
? Oversee the day to day operations with a focus on Safety (observations & coaching) and customer service.
? Monitor performance metrics, develop process improvements and resolve issues that impact service levels.
? Provide guidance and supervision to employees.
? Manage and develop department personnel to efficiently meet the needs of the business.
? Ensure that all employees provide the highest level of service.
? Ensure all locations have the necessary equipment to operate (maintenance & rentals).
? Ensure mangers are held accountable for their safety standards and solve maintenance issues.
? Coordinate logistics activities with internal/external customers.
Technical Skills and Knowledge:
? Must have strong leadership and management skills to include recruiting, hiring, team-building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
? Must have good communication & willingness to provide exceptional customer service.
? Understanding and prevention of critical safety issues.
? Basic computer skills (Microsoft Office, E-Plan and Geotab).
Qualifications:
? Related field with 3+ year?s previous business experience, ideally in supply chain, transportation, or related field with 1-2 years supervisory experience with increasing levels of responsibility. BA/BS in logistics preferred.
? Excellent written and verbal communication skills.
? Detailed oriented, organized and the ability to multi-task.
? Working knowledge of domestic carrier services, rules and regulations.
? Willingness to devote hour?s necessary to complete task at hand.
? Proficient in Microsoft Office.
? CDL required