TALENT MANAGEMENT DIRECTOR, STRATEGIC CLIENT ACCOUNTS
RGP is a global consulting firm helping some of the most recognized companies in the world work differently. Our success comes from a shared belief in rolling up our sleeves and doing the hard work of solving complex challenges, executing plans and implementing technology to help transform organizations.
Working for RGP, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by RGP and built on tangible accomplishments.
As we continue to grow and deepen our impact on organizations around the world, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know:
- We are energized by challenges and the effort needed to solve them.
- We like working with people who are positive, adaptable and growth-minded.
- We care how work gets accomplished and are deeply invested in the success of our clients and our colleagues.
If this sounds like you, we invite you to read on and learn more.
THE RGP EXPERIENCE
Whether you desire to work directly with clients or support those who do, RGP connects you to meaningful opportunities designed to put your talents to their best and highest use, and help you develop skills for today and tomorrow. As an RGP employee, you are a champion for your team, driven to develop their functional acumen in a manner that is transformative and valuable. You help guide people and organizations to be and become more than they thought possible and have the ultimate service mentality based on openness, understanding and teamwork.
PURPOSE OF THE ROLE
We are seeking a Director of Talent Management who is a pivotal business partner and talent authority – aligning the best possible talent for engagements with our Clients to help them achieve their business goals. They ensure both our Clients’ and Consultants’ success by managing the intersection between the Client, Talent, and the engagement process.
Why work for a Strategic Client Account (SCA)?
Providing exemplary client service runs deep in RGP’s DNA. Our SCA clients turn to us for thought leadership, insight and innovation. At RGP, we are focused humans leading the way to global growth. We take pride in being a trusted partner and strategic advisor to our clients. As a Talent Management Director, you will be part of a dedicated team that fuels growth and delivers this expertise, providing exemplary client service as you develop and maintain comprehensive, long term, sustainable and strategic client relationships.
ATTRIBUTES OF EMPLOYEES AT RGP
- Demonstrates integrity and respect for people and opinions
- A high level of collaboration
- Agility, flexibility, and the ability to constantly juggles multiple competing priorities
- Discretion, diplomacy, and strong empathy
- Thrives in fast-paced environments
- Patient, level-headed, and cool under pressure
- Compelling communicator and a confident, critical thinker
- Strong personal identification with RGP’s values – loyalty, integrity, focus, enthusiasm, accountability and talent
KEY RESPONSIBILITIES OF THE ROLE
- Collaborating with Sales to create meaningful impact for the Client and growth for the market
- Partnering with Sales and the Client to understand the Client’s business
- Facilitating proactive and responsive talent matching, matching the “right talent to the right place at the right time”
- Partner with Sales to understand current and anticipated demand trends and transition dates for current Consultants
- Serving as subject-matter expert to Sales and Clients on RGP’s Consultant population as well as current trends and forecasts in Talent
- Providing a best-in-class employee experience to RGP’s Consultants
- Partner with Sales and the Client to understand the Client’s business
- Partner with Sales to understand current and anticipated demand trends and transition dates for current Consultants
- Utilize your Client knowledge to understand the essential success factors (knowledge, skills and attributes) of what it takes for a Consultant to deliver in the required role
- Turn “knowledge into action” in assessing potential talent by ensuring technical and cultural fit, and make the appropriate recommendations to the account team
- Work with our Consultants to uncover areas of opportunities within the Client’s business and communicate them to Sales and Solutions
- Leverage technology (talent systems, dashboards and metrics) to proactively and regularly inform business partners on talent supply levels and current activities
- Forecast client needs to identify RGP talent and partner effectively with Talent Acquisition Partners to drive near-term and long-term acquisition needs to ensure supply/demand alignment
- Provide expert knowledge of our people by understanding their functional and technical areas of strength, personal and professional goals and their work preferences and constraints
DESIRED EXPERIENCE AND REQUIREMENTS
- Bachelor’s degree from a four-year accredited institution
- Minimum 8+ years of consulting or talent management experience within a professional services environment
- Ability to multi-task and oversee multiple concurrent engagements and work streams with various clients
- Experience with Applicant Tracking Systems (ATS) and/or Customer Relationship Management Systems (CRM)
- Solid level of understanding of workforce management concepts, including demand fulfillment
- Excellent interpersonal skills, high emotional intelligence and the ability to engage and motivate people
- Outstanding verbal and written communication skills, including documentation of findings and recommendations
- Excellent problem solving and negotiation abilities
Equal Opportunity Employer
RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.