Join us to be part of a team that helps make memorable moments for our guests every day. You’ll find more than just a job here with us. You’ll also find a culture based on having fun, doing the right thing, and creating opportunities to inspire. Join us for a once in a lifetime opportunity.
Job Description & Requirements
Responsibilities
At Universal Studios Hollywood, we want to develop the best leaders and be known for it.
The Senior Manager of Talent Development requires strong background in developing people, leadership programs and with related OD experience this hands-on role will design, develop and deliver enterprise-wide leadership programs, along with a variety of learning strategies and solutions. This role will also partner closely with senior leaders to consult on team effectiveness challenges and facilitate workshops and off-sites that can address the required needs.
RESPONSIBILITIES
Provide performance and organizational development consulting and serve as an adviser to HR Business Partners, other HR functions and the business
Create and implement strategy for developing people management and leadership capabilities across USH; Prioritize and sequence areas for focus
Design, develop, and support delivery of a manager essentials programs for first time people-managers
Developing, maintaining and delivering key Talent programs such as “DLT” and “FOLO” and supporting the overall development of capability across the organization. Support the HR Operations team in further developing talent processes.
Support the design and delivery of open enrollment workshops and learning series
Develop an e-learning strategy to complement existing offerings and integrate into overall L&OD strategy
Manage team members on related projects or leadership programs
Identify potential new partners, initiatives, and activities and make recommendations in support on an expanding center of excellence in learning and organizational development
Deliver key business activities, including internal leadership meetings and team events/off-sites
M anage and develop the Talent Development manager
Develop and manage external vendor/partner relationships resulting in high-quality, cost-effective learning solutions
Participate in identifying training needs through use of formal needs assessments and field research to support professional and leadership training programs, and professional onboarding.
Work with the HR team, department leaders and subject matter experts to assess the learning needs of professional staff across the organization.
Facilitate USH development workshops including scheduling, delivery, tracking, marketing, administration and evaluation.
Support locally led leadership training through content design and train the trainer processes
Partner and support leaders with special employee engagement, development and OD initiatives.
Understand and actively participate in Environmental, Health & Safety and compliance responsibilities by following established USH policy, procedures, training and team member involvement activities.
Build and maintain strong client, and subject matter expert relationships to gather ongoing needs assessment information and build curriculum content.
Manage tracking of all training records as process owner for USH’s Learning Management System.
Qualifications/Requirements
8+ years’ experience in learning and development, ideally focused on manager or leader development
Translate strategy to action and drive accountability for progress to key milestones
Classroom instruction & facilitation: Excellent skills in stand-up instruction, presentation and facilitation
Advanced interpersonal skills, ability to communicate effectively and represent the Universal Studios Hollywood brand across all levels in the business
Ability to work both collaboratively as a team across various functions and work independently in an ambiguous, constantly-changing environment with a relentlessly positive attitude
Ability to manage multiple projects to ensure on-time delivery and quality using both internal and external resources Proven track record in leading and managing programs
Superb interpersonal and communication skills (verbal and written)
Creative approach to problem solving
Fluent in the various Learning Management Systems
Knowledgeable of various personality and organizational assessments (e.g. DISC, Social styles, 360, etc.) Outstanding focus, flexibility and ability to work independently
Proven track record of leading and developing others
Ability to execute high-impact learning strategies that enhance people and business performance
Results focused; a consultative leadership style that builds high-performing teams across multi-disciplined projects that consistently meet targets and realize organizational benefits.
Ability to collaborate with HR Business Partners and line leaders internally
Skilled communicator through written reporting and verbal presentation
Proficient in Microsoft Office suite: Word, Excel,
PowerPoint, Publisher and Outlook
About Us
Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.