Supervisory (Staff) Appraiser: Los Angeles, CA

Founded in 2016, Better is a digital-first homeownership company whose services included mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Here are some interesting facts to help you get to know Better:

  • From its founding in 2016 through 2020, Better funded $30.9B in home loans and provided over $7B in cumulative coverage through Better Cover and Better Settlement Services, the insurance divisions of Better
  • Ranked #1 on LinkedIn’s Top Startups List for 2020 and 2021
  • Ranked #2 on Fortune’s Best Companies for Millenials 2021
  • Fortune Best Workplaces for Women 2021
  • People Magazine Companies that Care 2021
  • Inc Magazine’s Best Workplaces 2021
  • Top Women Originators 2021
  • Our Founder and CEO was named in Comparably’s Top 25 CEOs for Diversity
  • Better has raised over $400M in equity capital since inception

Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We encourage individual potential rather than years of experience. We see the value in each person’s perspective, and recognize their talents, regardless of what the market says. We believe it’s important to nurture a company culture that encourages curiosity and passion-from employee resource groups and learning opportunities to team outings and community outreach.

Better is a family of companies. Better Mortgage Corporation provides home loans; Better Real Estate, LLC provides real estate services; Better Cover, LLC provides homeowners insurance policies; and Better Settlement Services provides title insurance services.

A Better opportunity:

Better.com is seeking Supervisory Appraisers to join our Direct Engagement Panel team. The Direct Engagement Panel team is responsible for decreasing the turnaround times of appraisals while providing an excellent experience for our borrowers with our best in class appraiser panel. Beyond producing high-quality appraisals and managing priorities, our goal is to streamline the process and ultimately reduce the cost of homeownership in America while creating an exceptional borrower experience. If you’re looking to make an impact alongside a collaborative team that’s transforming the homeownership industry, check us out.

Supervisory Appraisers will be responsible for supervising Appraiser Trainees within their specific geographical area, while having expert knowledge of appraisal practice.

In addition to other benefits listed below, Supervisory Appraisers will receive:

  • Reimbursement of all business related expenses including office supplies, appraisal software package, data sources, mileage, continuing education classes and renewals
  • Company issued laptop, iPad, cell phone, laser measuring device
  • Steady work flow

Responsibilities will include:

  • Supervise 1-3 Appraiser Trainees (coursework completed through Better University) within a specified geographic area through field work and coaching/review meetings
  • Oversee the completion of real estate appraisals by your assigned Appraiser Trainees in accordance with the Uniform Standards of Professional Appraisal Practice (USPAP) and in compliance with federal and state laws
  • Supervise Appraiser Trainees to complete expected number of appraisals per month within required turnaround times
  • Collaborate with the Appraisal Service and Review Appraisal teams to provide status updates on assigned appraisals via multiple modes of communication
  • Participate in and provide feedback on new appraisal pilots instituted by Better and our partners
  • Attend leadership and manager training through Better University
  • Complete real estate appraisals on behalf of the company as needed
  • Represent Better with the utmost level of professionalism, ethics, and integrity
  • This role is designated as ‘Remote Mode,’ and employees are not expected to report into a Better office at any time. Please note that given the required interactions with clients in the field, this position requires proof of COVID-19 vaccination.

About you:

  • Certified Residential or Certified General Real Estate Appraiser in good standing
  • Proven ability to effectively prioritize and work under time pressure
  • Adept at working with minimal supervision while exercising independent and sound judgment
  • Excellent communication skills
  • Possess a customer service mentality

Bonus points for:

  • Being approved to complete FHA and VA appraisals

Job Req ID: JR102068

Better is requiring all US employees to be fully vaccinated in order to go into the office. Our priority is first and foremost the safety of our employees and we require COVID-19 vaccination to help ensure their safety in the workplace. Please note that Better will offer a reasonable accommodation process for employees who are not vaccinated for medical or religious reasons.

The Better mission is rooted in values that drive us.

  • We do what’s in the best interest of the consumer, not ourselves
  • We have growth mindsets, not fixed ones
  • We believe that success lies in execution, not credentials
  • We act like owners, not just employees
  • We work to find answers on our own, not wait for them to be given to us
  • We optimize for mission, not ego

Our mission speaks for itself-we continue to outpace the industry at every turn. We’ve joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.

Better Benefits & Compensation

Our total rewards package consists of base salary, equity, benefits, and opportunity for yearly cash bonus. Some of our benefits include:

  • Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, savings accounts, 401k, and more.
  • Personalized care and tools for realizing your mental health and wellness goals
  • Robust wellbeing offerings that allow you unlimited access to virtual fitness, meditation, yoga, cooking classes, homeschooling preparedness, physical therapy, and more.
  • Unlimited time off (with manager approval)
  • 12 weeks of paid parental leave after 90 days of employment, and 20 weeks after 24 months of service.
  • Inclusive fertility benefits for you or your eligible dependents, regardless of participation in a Better medical plan.

Better is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law . All employment decisions at Better are based on a person’s merit, business needs, and role requirements.

California Consumer Privacy Rights Notice for Job Applicants

Under the California Consumer Privacy Act (CCPA), Better is required to inform California residents who are our job applicants or prospective talent (together “job applicants”) about the categories of personal information we collect about you and the purposes for which we will use this information. The notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.

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