Store Manager
Everytable is on a mission to transform the food system to make fresh, nutritious food affordable and accessible to everyone, everywhere. We are a VC-backed social enterprise headquartered in Los Angeles, and after closing our Series B funding round, we’re laying the foundation for rapid national expansion.
Our innovative business model has been featured in The New York Times, CNBC, Shark Tank, Fast Company, Forbes, etc. because it’s unlike any other food business. It all starts with our central kitchen where chefs prepare meals efficiently and allow us to price our menu according to what each community can afford. Our ready-to-eat meals are then delivered through a variety of channels: grab-and-go storefronts, home delivered subscriptions, SmartFridges vending machines and institutional food service partnerships. We’re passionate about making a positive impact in the communities we serve through food access, as well as economic empowerment. We’re looking for team members who are both mission and results driven to help us make the world a more equitable place.
The Store Manager must be passionate about the Everytable mission and committed to the happiness and satisfaction of our guests and employees. Store Managers must be skilled at running a profitable business, developing their team members and store leads, being an enthusiastic brand ambassador, driving our high standards, and living our culture. This is a full time position. Open availability, including nights and weekends, is strongly preferred.
Responsibilities (include the following but not limited to):
- Oversee a team of up to 5 Store Leads (Key Holders) and 10 Team Members
- Create a culture of excellence in customer service and hospitality
- Manage and oversee all aspects of daily store operations, including but not limited to:
- Projecting sales and ordering all meals, consumable products and paper goods
- Opening and closing the store
- Maintaining and cleaning the facility and equipment
- Handling cash, managing daily and weekly deposits and reconciling cash on hand
- Overseeing fulfillment of bulk/catering/subscription orders
- Hiring, scheduling, counseling, disciplining, and terminating employees
- Sustain the KPIs that are needed to ensure profitability and sustainability of the store.
- Meet deadlines and complete tasks according to daily and weekly deliverable schedule set by District Manager and VP of Store Operations
- Manage labor, supply, consumable and paper goods monthly and year budgets
- Set and exceed sales, customer retention, customer feedback and labor cost goals on a monthly, quarterly and yearly basis.
- Manage in-store implementation of all Everytable operational and marketing programs, communications and initiatives.
- Respond adeptly to customer requests, comments, and concerns
- Lead and participate in training and development initiatives and projects
- Manage inventory of all perishable and shelf-stable goods
- Complete end of month inventory each month
- Address equipment and maintenance issues and layout improvement opportunities
- Uphold all company Policies and Procedures as well as California Health Department standards.
- Lead, mentor and motivate team regarding all aspects of leadership and expectations through:
- Consistent and continual feedback and accountability
- Promoting a sense of ownership and delegation
- Motivate and inspire the store team through a strong store presence and consistently leading by example
- Team involvement and planning
- Plan and conduct any all store staff meetings and trainings
- Partner with DM in performance evaluations and setting goals, with timely follow up, in order to ensure employee development
- Facilitate hiring and recruiting; actively attracting and retaining talent
Requirements:
- High school diploma or equivalent
- Retail or Hospitality Management: 1-2 years
- A valid Servsafe Management Certification
- Fluency in English. Proficiency in conversational Spanish preferred, but not required.
Desired Skills + Traits:
- Proficiency in G-Suite: GMail, Google Sheets, Forms and Docs
- Mission-driven: Passionate about our mission of making healthy food affordable for all
- Leader: Natural and inspiring leader of other people who can inspire them to improve and deliver
- Connector: Outgoing personality with a special gift of making friends everywhere you go
- Optimistic: Driven by positive energy that uplifts those around you
- Innovative: Creative problem solver that seeks change and action
- Self-motivated: Can work with autonomy and thrive in a collaborative team-oriented environment
- Strong Communicator: Both oral and written
Essential Functions:
- Must be able to stand for 8-10 hours.
- Some bending/kneeling/stooping required.
- Regular communication with team members, leadership and guests.
- Some carrying, moving and positioning of objects and equipment weighing up to 50 pounds.
- Constantly monitors retail food temperatures and determines if products are up to all standards.
- Must be able to work in a fast, sometimes loud environment with varying temperatures.
Benefits:
- $18 – $21 hourly rate, depending on experience
- Health, dental and vision benefits are offered in accordance with the ACA mandate
- A free bowl every shift you work
- Employee meal purchase program
- Paid vacation time
- Opportunities for growth
Everytable is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage women, people of color, and LGBTQ people to apply. Everytable is a Fair Chance employer and will consider qualified applicants with arrest and/or conviction records for employment.