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SPECTRUM: Supervisor, Master Control


This is a Full-time position in Los Angeles, CA posted November 20, 2020.

JOB SUMMARYThe Master Control Supervisor is responsible for the quality of on-air broadcast during live and non-live programming.

Manages the operational staff directly responsible for all on-air activities and functions including multi-channel distribution which includes linear channels, digital channels and on-demand clips.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.Ensure accurate and error-free integration of live programming and live cut-ins by working closely with in-house and remote production staff.Coordinate execute program assignments.Detect and resolve program schedule conflicts.Implements contingency plans for delays in live action, over runs, overlaps in events.Maintain all required logs and feed information.Responsible for supervising, scheduling, training and mentoring Master Control staff.Maintain a working knowledge of Dalet Automation, Master Control Switchers, routers, test and monitoring equipment, video playout servers, VTR?s, and ingest and archival technology utilized by the company.Conduct discrepancy investigation, troubleshooting, escalation and reporting of service interruptions.Report problems and issues to management when they arise.Supervise the preparation of material for air including programs, PSAs and promotional spots.Responsible for on-air operation, program switching, spot insertion, commercial triggers, and monitoring transmission.Responsible for acquisition of programming from satellite and file based delivery mechanisms.Act as liaisons between departments and remotes.Relief of Master Control Operators and Media Operators as needed.Ensure scheduling systems are optimally functioning, maintained, kept up to date and secured.Ensure proper formats are followed during live and playback of automated playlists.Make promotion changes whenever necessary.Follow contingencies provided by Programming and fill airtime with contingency conditions during delays or technical difficulties.Perform other duties as assigned.REQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write, speak and understand English.In-depth technical knowledge and be adept at proactively identifying and resolving issuesOperational knowledge of production equipment and automation systemsFirm grasp of on-air broadcast workflows and systems including master control and media operationsExperience with video cameras, studio, production, and post production equipment and softwareKnowledge of production based video and audio equipmentUnderstanding of traffic logs and proceduresUnderstanding of Dalet asset production and news room toolsAbility to independently make log changes based on network requirements and needsAbility to supervise and motivate othersAbility to work in a fast paced, high pressure environmentExcellent written and oral communication skillsEducationBachelor?s degree in Broadcast Journalism or related field or comparable television work experienceRelated Work Experience Number of YearsBroadcast Network and Master Control 4+Supervisory or leadership experience 1+WORKING CONDITIONSNormal office environmentSitting and/or standing for extended periods of timeAbility to work a flexible schedule including nights, weekends and holidaysEOECharter Communications is an Equal Opportunity Employer Minority/Female/Veteran/Disability