Southwest Regional Facilities Manager

Region Facilities Manager – Southwest (LAX)

The Region Facilities Manager will lead a team of Facility Maintenance Tech professionals while reporting to the Director Facilities and is responsible for tactical and operation management of all facilities and construction activities in the Southwest Region. This role acts as the main point of contact for all day-to-day facilities activities and the principal objective is to ensure service delivery is to a quality standard, delivered in a consistent manner, appropriate to business need.

The annual salary for this role is expected to be $125,000 but negotiable.

Key responsibilities and accountabilities:

• Ensure critical data centers and associated support facilities, administrative areas, plant and equipment are managed and maintained to appropriate standards at all times and that necessary resources are applied efficiently and effectively for the continual support of business needs.
• Ensure in-house staff the service providers deliver excellent service levels, within the guidelines established and agreed with management.
• Liaise with all operational units and expert groups to confirm and ensure consistency in service delivery, customer satisfaction and cost control.
• Proactively develop and upgrade standards of service, delivery and cost control to ensure a leading edge approach is maintained at all times.
• Deliver best-in-class services to ensure facilities services such as buildings, grounds, food service, and fitness center meet/exceed employees’ and occupants’ expectations.

Key-result areas:

1. Ensure data center maintenance is at Tier 3 standard, to ensure appropriate support for critical computer / telecom systems.
2. Respond quickly to emergency situations, summoning additional assistance as needed including nights weekends and holidays
3. Work with business units, centers of excellence and property landlord to ensure facilities maintenance programs are appropriate to meet Hertz business needs.
4. Work closely with Information Technology colleagues and contractors to ensure that appropriate support and information flow mechanisms are established and implemented / worked between disciplines.
5. Manage staff and Service Providers ongoing maintenance standards, quality and costs to ensure delivery is as contracted and is appropriate.
6. Implement agreed facilities standards, techniques and tracking mechanisms across the portfolio of buildings, plant and equipment to ensure a consistently high standard of delivery.
7. Manage energy consumption initiatives to ensure efficiencies are continually achieved and matched with an “Employer of Choice” environment and that there is regular benchmarking with established local, national and international standards.
8. Ensure appropriate and consistent reporting of the facilities programs is established and implemented to deliver key data to relevant business units on a timely basis.
9. Manage the facilities modules of the established / introduced technology platform(s) to capture, analyze and report pertinent portfolio performance and life-cycle information.
10. Prepare, manage, analyze and report facilities and related activities costs and income, as required by the Business.

Educational Background:

Bachelor’s degree in engineering or business preferred

Professional Experience:

Prefer seven years in a similar or related role managing facilities services and critical environments with hands-on experience dealing with large and complex systems, substantial and diverse capital investment, energy management and preventive/reactive maintenance program management. 

Knowledge:

• Excellent understanding of buildings and systems and the complex nature of their operation, particularly data centers.
  • Extensive knowledge of building construction, repair and maintenance.
• Financial and business acumen and a track record of managing large portfolios and or contracts.
• Understanding of environmental considerations as they relate to the built environment, legislative requirements etc.

Skills:

• Ability to implement and control facilities management programs and activities.
• Ability to work in and with a team to deliver high quality, consistently.
• Understands business processes and what is required to support effectively.
• Operates effectively in a large complex organization.

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.