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Soothe: Los Angeles – Product Manager – Remote


This is a Full-time position in Los Angeles, CA posted August 20, 2020.

Product Manager Full-Time (remote) Two opportunities available About Soothe Soothe, the world’s leading on-demand wellness company, lets users schedule a same-day wellness service in the privacy of their home or office.

Soothe also offers workplace and event services through its corporate wellness program, Soothe@Work.

Soothe currently serves 73 markets across the United States, Canada, United Kingdom, Ireland, and Australia.

You will serve as the voice of the user through the product development lifecycle and develop products and features that drive engagement and retention.

You will work directly with stakeholders throughout the business to understand areas of opportunity, work with internal and external partners to develop cohesive products, and delight our users with high-quality experiences.

This position will report to the CTO, and work in partnership with other members on the product, design, engineering, operations, and finance teams.

Responsibilities ?Develop and maintain a deep understanding of our users’ needs, market opportunities, latest technology advancements, and business objectives ?Implement tests to improve user engagement and conversion throughout their lifecycle ?Monitor and report on utilization and customer satisfaction metrics for the assigned product(s) ?Offer data-driven insights about what new products, features or product lines will have a meaningful impact on member engagement and lifetime value ?In collaboration with all stakeholders, define a roadmap and prioritize features based on business impact and need ?Communicate requirements for the appropriate teams and ensure timely cross-functional execution ?Partner with the design team to develop a cohesive user experience and brand message across all member touch points ?Ensure an appropriate, integrated experience across every platform (iOS, Android, web) ?Collaborate with engineering to plan, scope, define and test new features, according to cost and timeline goals ?Ensure organizational readiness for launches (e.G operations, customer service, etc.) ?Report on product performance to the rest of the company and board, as required Basic Qualifications ?2-4 years of product management experience with consumer-facing sites/apps ?BA/BS degree in CS/Engineering/Math/Economics or Marketing ?Experience with developing a deep understanding of the customer through the use of evidence-based personas or similar artifacts ?Have led or participated in Agile development processes ?Experience working with cross-functional teams in a rapid-paced environment ?Strong communication and project management skills ?Strong analytical and problem-solving skills ?Knowledge of innovative social and/or ecommerce platforms, misc.

product development tools, as well as the basics like Jira and Microsoft Office suite Preferred Experience ?Passion for Health & Wellness ?Experience ina marketplace business model ?Self-starter who is intrinsically motivated and wants to win Benefits & Perks ?Unlimited time off ?Remote work environment ?Competitive salary ?Great health, dental, and vision insurance ?A team that will challenge you to do your best and grow personally and professionally