Senior Sales Manager

Responsibilities Respond to internal and external Sales inquiries or requests and provide assistance as needed Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.) Actively solicit new and existing group accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communications Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets Use company wide programs, sales developments, prospecting projects and reporting for group business development Follow up on all business inquiries and leads to generate group room nights and associated food and beverage revenue to impact RevPar performance Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined Develop and maintain rapport with hotel community and key community contacts to ensure a visible presence in the industry Perform customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships Understand and utilize the sales tools the company provides and to follow and support all sales and marketing operating systems. Ability to sell all hotel products and services Review daily arrivals to isolate potential new clients Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, and Planning Visits Consistently offer professional, friendly and engaging service Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees Balance operational, administrative and colleague needs Assist Director of Sales & Marketing with new hire onboarding/training as well as assist with project-based opportunities designed to drive team performance Competencies Four-year college degree preferred Must have a minimum three (3) years of experience in hospitality sales required Market knowledge and sales experience preferred Experience in Group Market required Strong ability in using MS Office (MS Excel, Word, and MS PowerPoint, in particular) Delphi and access database tools Outstanding communication and interpersonal skills Ability to handle data with confidentiality Excellent reading, writing and oral proficiency in the English Language Excellent organizational, time management skills and attention to detail Ability to multitask Work well under pressure, requires being a team player Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. A reasonable annual salary range for a qualified candidate is $85k to $105k. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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