Senior Manager, Internal Communications

Our mission is to help people everywhere find a job and company they love.

We’re redefining an entire industry through the power of transparency.

As the worldwide leader in employer branding and insights, our vision is for a world where transparency holds companies accountable to strive to become better employers.

This role is open to remote hiring.

Our main office locations are in San Francisco, CA, Chicago, IL and Uniontown, OH.

Bringing our mission to life starts with ensuring our own employees love their experience at Glassdoor.

That’s where you come in.

We are looking for a strategic, creative and collaborative Senior Manager of Internal Communications to inspire, engage and unite our employees across various locations.

You are an experienced internal communications leader who can establish a comprehensive internal communications strategy, execute against it, measure and report results, and implement ongoing improvements.

Your internal communications approach will align with Glassdoor’s culture, support the company’s business strategy and growth, while remaining flexible to support change management and transformation.

You are a proven business leader and can partner cross-functionally with a wide range of leaders and teams, in particular those across people, executive, legal and marketing teams.

You are someone who loves motivating others to do their best work, can infuse values and culture into your programs and has an entrepreneurial spirit to ideate, implement and solve problems with innovation and grit.
Compensation: $142,000.00
– $178,000.00
At Glassdoor, operating transparently is at the heart of everything we do.

That’s why we let job seekers know that salary ranges may differ for jobs depending on where these positions are filled.

It’s no secret that the cost of living and other economic considerations vary widely across the country and the world.

At Glassdoor we apply a “tier” system to promote consistency in level of compensation for where roles are filled in different locations.

The tiers are as follows:
Tier 1 encompasses the highest salary range for states where large metropolitan areas are located (ie: San Francisco, New York City, Washington DC, & etc)
Tier 2 encompasses salary ranges 15% less than those in Tier 1 for states with mid-sized cities (ie: Chicago, Dallas, Portland, etc)
Tier 3 encompasses salary ranges 20% less than those in Tier 1 for states with smaller
cities (including our Ohio office, Nevada, etc)
You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here .

What you’ll do:
Develop an annual internal communications plan that supports Glassdoor’s business strategy with the goal of building trust, confidence, clarity and excitement among employees
Execute against your plan by creating compelling, consistent and clear communications materials and using a variety of channels to deliver the right message at the right time
Work cross-functionally with executives and teams to serve as a communications consultant and leader, playing a role in decision-making and providing recommendations on internal communications strategies
Support change management and growth achievements
Bring Glassdoor’s culture and values to life through inspiring communications programs that support a world-class employee experience and help attract and retain talent
Play a leadership role in select external communications campaigns with a focus on supporting employers and employees
What you’ll bring:
At least 8-10 years of internal, executive and change communications experience
Proven experience developing and implementing engaging internal communications strategies and plans to support business goals, including measurement to achieve objectives and key results
Superior written and verbal communication skills, ranging from distilling complex topics and translating them to short, attention-grabbing messages, to creating purposeful calls-to-action, to drafting executive talking points and more
A commitment to transparency with internal communications, including when working through ambiguity, sensitive topics, running priorities or accommodating timely opportunities on short notice
Industry expertise on the latest internal and employee communications trends, tools, emerging technologies and standard methodologies
Demonstrated experience implementing and managing technological tools, vendors and/or support resources needed to drive programs
Exceptional project management skills, including impeccable attention to detail and meeting deadlines while juggling multiple priorities
Experience using data to inform strategies and decision-making
Experience presenting to and coaching senior leaders
Creativity, authenticity and a passion for helping people to love their work
Why Glassdoor?

100% company paid medical/dental/vision/life coverage, with 80% dependent coverage.
Equity Incentives in our parent company’s ADR (Recruit Holdings, Stock ID: 6098T).
401(k) Plan with a Company Match to prepare for your future.
Generous paid holidays and open paid time off.
Our Commitments
Transparency: We are open and honest.

We share information – the good and the bad – so we can continuously learn, collaborate and make the right decisions.

Pay bands, our compensation philosophy, and employee feedback survey responses are shared publicly.
Innovation: We actively pursue new and different ways to further Glassdoor’s mission.

We forge our own path by challenging the status quo.

The ultimate goal is not just to change how we operate at Glassdoor, but for every employer to follow our lead!
Good People: We work together with integrity, respect and compassion for one another.

We have fun together!

We are inclusive, fair and humble while remaining confident.

We do the right thing, period.
GRIT: We are resilient, inventive and fearless.

We see challenges as opportunities.

With passion and courage, we come together to get the job done.
Diversity, Equity, and Inclusion: We are dedicated to building a company that is more diverse and representative of society at large.

Glassdoor externally publishes our Diversity & Inclusion report and information about our employee population to hold ourselves accountable to our dedication.

We also provide programs and resources to build a greater sense of belonging for our employees.
Operating transparently at Glassdoor is fundamental to us walking the talk as we advocate for transparency everywhere.

The ultimate goal is not just to change how we operate at Glassdoor, but for every employer to follow our lead!
Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law.

Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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