Senior Manager

Assistant General Manager

In this market and at this time, we can offer a 40-hour work week schedule for our Leaders, offering unparalleled work/life balance!

Shake Shack is a modern day “roadside” burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success.

We are seeking a positive and enthusiastic Assistant General Manager who loves to serve! This is an excellent opportunity for a leader with at least 3 years of senior management experience.

As an Assistant General Manager, you will partner with the GM to lead and drive the daily operations of your Shake Shack location. You will oversee the kitchen and dining room to ensure a positive guest experience. You will lead our team and be responsible for all functions to ensure a smooth operation. We provide an 8-week training program with up to 4 weeks of hands-on application and certification.

Qualifications: 

  • Minimum 3 years of senior management experience in a high volume, fast-paced environment
  • Ability to learn and train others on all aspects of the Shack operations
  • Ability to drive hospitality and inspire others to do so
  • Must be able to coach and develop others
  • Minimum 1 years of P&L responsibilities 

Responsibilities:

  • Oversee inventory, quality and safety
  • Lead and develop the hourly team 
  • Manages all support functions (i.e. hourly payroll, scheduling, etc)
  • Maintains the facility while upholding our standards of excellence and hospitality
  • Assists GM with employee relations
  • Establish and build community relations 

Our Benefits include:

  • Career Growth Opportunities

  • Competitive Salary + Quarterly Performance Bonuses

  • Medical, Dental and Vision Insurance

  • 401K Plan with Company Match

  • Paid Time Off (3 weeks to start)

  • Charitable Opportunities to Give Back

  • Award-winning On-line Training

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we “Stand for Something Good.”

We are expanding across the U.S. and around the world! Join our #ShackFam 

Apply today!

Shake Shack is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.

 

The City of Los Angeles announced that effective November 04, 2021 the City of Los Angeles is requiring all employees at restaurants be fully vaccinated. The City is requiring that all guests who dine indoors be fully vaccinated as well.

In our Shacks based in the city of Los Angeles, vaccination is a requirement of the job. Accommodations due to disability or religious reasons will be evaluated in compliance with the law.

In order to be eligible to work in our Los Angeles City Shacks, you must be able to provide proof of full COVID-19 vaccine upon hire beginning 11/04/2021.

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