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Sales Supervisor – Melrose Avenue

Alice and Olivia

This is a Full-time position in Los Angeles, CA posted August 4, 2022.

TITLE:SALES SUPERVISORREPORTS TO:STORE MANAGER/ASSISTANT MANAGERSales Supervisor is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Sales Supervisor will partner with management and sales team to enhance overall customer experience. Sales Supervisor will support Assistant and Store manager in the training and development of sales team. COMPETENCIES:Customer FocusDrive for resultsTeam playerTime managementPersonal credibilityRESPONSIBILITIES:Meet personal and store sales goalsAssist in the tracking, monitoring, and communication of business resultsDevelop and maintain long lasting client relationships by establishing a returning client baseDevelop and maintain client relationships, contributing to monthly sales at a minimum of 20%Personally maintain a UPT above company standard of 2.0 and develop staff to do the sameSatisfy company KPI requirementsEnsure that each customer receives outstanding customer serviceMaintain an active sales floor presence to assist and coach staff in developing strong client relationshipsEnsure image and grooming standards are professional and reflective of the brand imageImplement and maintain all merchandising directives to company standardMonitor organization and upkeep of both the front and back of houseEncourage associates to take ownership of their sales performanceResponsible for knowing and executing daily operations of opening and closing procedures