With eight individual brands and more than 1,500 hotels internationally, Radisson Hotel Group Americas is one of the largest, most dynamic hotel groups in the world.
Our portfolio includes Radisson Collection, Radisson Individuals, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and Country Inn & Suites by Radisson.
At the heart of Radisson Hotel Group is our brand promise, Every Moment Matters.
More than our signature, it is simply how we do business and who awe are at the core.
We strive to provided a meaningful employment experience with a focus on developing our team’s talents because we believe our people are the center of our success.
Your next opportunity starts here.
Join a team of moment makers today ESSENTIAL DUTIES AND RESPONSIBILITIES: Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies Develops and implements strategies for achieving individual sales goals Achieves market share and revenue goals by working with the Director of Sales (Marketing) on individual and team goals within assigned market segments Develops data and recommends programs to meet clients’ needs Prepares proposals and contracts that are geared to maximize profit while satisfying client needs Solicits files on a timely basis to confirm business Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels Reviews individual and team goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas Ensure all materials used are in accordance with brand standards Maintains proper flow of information to sales team, reviews sales work file of assigned accounts Communicates clients’ requests to all departments in an effective and timely manner via group resume(s) Oversees the response to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards Details Banquet Event Orders (BEOs)
– Ensures maximum occupancy, daily, by performing follow-ups on progress of groups booked with events services team Assists with the completion of monthly booking report(s) Prepares reports and forecasts as necessary to improve management decision making and critical evaluation of work activities Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems Provides Yes I Can genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest REQUIREMENTS: High school diploma required, associate’s or bachelor’s degree preferred Minimum two
– four years hotel sales experience Local market knowledge preferred Experience managing to brand standards Able to collaborate effectively with other hotel employees and managers to ensure teamwork General knowledge of contract laws Proficient computer skills including Microsoft Office suite Strong verbal and written communication skills Strong negotiation and presentation skills Ability to travel PHYSICAL DEMANDS Sitting for extended period of time Occasional long periods of standing No heavy lifting expected, exertion of up to 25 pounds of force occasionally may be required Good manual dexterity for the use of common office equipment OTHER INFORMATION We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class.
Our locations are drug-free and pre-employment drug tests are required.
Background checks are also required before employment begins.
We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class.
Background checks are also required before employment begins.
Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA).
This position does not offer sponsorship of Work Visas.