I. Job Purpose and Job Duties
This position is responsible for managing sales processes for KARL STORZ PROTECTION1® Services in a given region. On a daily basis this position works with KARL STORZ Region Sales and Territory Managers to maintain and develop new opportunities for service contracts and developing service solutions.
II. Job Duties
- Negotiating/selling service agreements (PROTECTION1® CSAs, FLEXPack Agreements, Onsite Endoscopic Specialists, and other Custom Service Agreements) externally with customers and internally with legal and financial staff
- Monitoring service sales so that the area quota is achieved
- Understand, monitor, and utilize the Guardian platform for service activity in the area
- Working with management in developing new service offerings designed to meet customers’ needs
- Consulting with customers to resolve service issues and other special projects. Interacts heavily with Sales Directors, KARL STORZ Financial Services, Region Sales on combining service offerings with new product sales as well as Service Territory Managers on OES agreements
- Interaction with healthcare systems occurs frequently in designing service-related offerings and promotions for GPO’s and IDN’s
- Supports account management through monitoring of service sales across member hospitals
- Cross function work occurs with internal department managers in the development of new promotions for services/ products.
- Independently, and with the support of the various sales teams (Core, Emerging, Health Care Systems, KARL STORZ Capital), call on key accounts to promote all PROTECTION1® services, inclusive of new and renewal opportunities
- Track and monitor key account PROTECTION1® Agreements to ensure that all are performing according to expected parameters and renewed prior to expiration.
- Develop custom pricing designed to maximize return on investment through thorough analysis
- Maximize the use of company resources used in securing new and maintaining existing business
- Plan and conduct quarterly business review meetings with the sales team for the assigned area
- Plan and conduct annual business review meetings with key customers
- May assist in Associate Sales Consultant employee development
- Represent the PROTECTION1® Enterprise Service Team for public speaking/training opportunities as needed
II. Minimum Knowledge, Education and Skill Requirements
Required
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- A minimum education level of a bachelor’s degree strongly preferred or relevant experience in sales of service, contracts, or similar duties; Technical/Engineering fields or advanced degree a plus
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- A minimum of three years’ experience in selling repair services or equivalent required
- Experience with reading data, data analysis, and reporting
- Possess exceptional organizational skills and the ability to multi-task
- Advanced proficiency with Microsoft Excel, Word, and PowerPoint required
Preferred
- Experience within the KS organization
- Experience with Guardian preferred
III. Essential Function
Must be able to maintain productive working relationships and treat fellow employees with respect.
Effectively prioritizes work and schedules activities that maximize effectiveness and supports sales goals.
IV. Core Requirements
Degree of accountability: Generally independent
Degree of decision making: Strategic decisions
Financial/Budgetary: Strong financial understanding on contracts
Safety: Adhere to and enforce KARL STORZ safety policy
Quality: High degree of output in both written and verbal interactions
Supervision: Individual contributor
Authority to Sign (not applicable for North America): No
Travel: 65%
#LI-KB1
Your Benefits
- Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!*
- 3 weeks vacation, 11 holidays plus paid sick time*
- Up to 8 weeks of 100% paid company parental leave**
- 401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
- Section 125 Flexible Spending Accounts
- Life, STD, LTD & LTC Insurance
- We prepay your tuition up to $5,250 per year! – Tuition pre-imbursement
- Fitness reimbursement of up to $200 annually
- Employee referral program of up to $2,000 per hire
- And much more!
*Field sales, internships, and part-time employees are not eligible except where required by state law.
Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program.
**To include, maternal/paternal leave, adoption, and fostering of a child.
KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.
Credentialing requirements at KARL STORZ
KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.
Pay Transparency
The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
Equal Employment Opportunity & Reasonable Accommodation Statement
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.
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