Job Summary:
The Security Supervisor assists the Safety & Security Manager with the implementation and monitoring of security policies procedures and programs; complies with federal state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned.
Responsibilities:
QUALIFICATIONS:
Experience in a hotel or a related field preferred.
Principles and practices of security management including business management practices: personnel administrative security preventative investigatory practices and related legal responsibilities
Knowledge of city laws and ordinances.
Certificate of Completion in Safety and Security Training (must comply with State requirements)
CPR First Aid and Heimlich maneuver Certified.
Ability to work a flexible schedule
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Must maintain composure and objectivity while under pressure.
RESPONSIBILITIES:
Approach all encounters with guests and Associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Responsible for the supervision of the Security Officers in conjunction with the Safety & Security Manager
Maintain a friendly and warm demeanor at all times.
Assist in coordination of special events or special projects as assigned
Assists guest with problems with hotel services
Identifies and resolves security related problems
Oversee Programs such as Crime Prevention Loss Prevention Safety Awareness and Lost & Found
Conduct safety and security inspections weekly and as necessary.
Oversee the cleaning and organizing of garage and dock areas.
Investigates incidents accidents and losses suffered by the hotel guests Associates and visitors.
Prepares reports relating to internal investigations of any losses or violations of Aimbridge Hospitality regulations policies and procedures
Assist with all security related training
Assists in preparation of emergency management and contingency planning
Performs other activities as assigned
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Associates must at all times be attentive friendly helpful and courteous to all guests managers and all other Associates.
Use proper two-way radio etiquette at all times when communicating with other Associates.
Attend meetings as required by management.
Perform any other duties as requested by management.
Property Details:
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district.
An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world.
Visitors can stroll through our atrium lobby, and they’ll immediately see why.
Whether visiting for a leisurely weekend getaway, business meeting, or special event, our downtown Los Angeles accommodations define the essence of modern luxury.
Guests can enjoy spectacular skyline views, access to over 40 specialty boutiques and restaurants, and unparalleled meeting and conference facilities.
Discover LA’s largest convention hotel
– widely regarded as a ‘City-within-a City’
– sure to surpass all expectations.
Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.
Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay!
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Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan