Restaurant Manager

Kaspia is a concept imported from Paris and that rhymes with luxury, fashion and exclusivity.
Our goal is to provide the best guest experience and an unparalleled experience when it comes to caviar.
We are looking for a serious and passionate Restaurant Manager to deliver our amazing customer service. This is a great opportunity for someone who is passionate and is looking to grow.

Summary of Position: Responsible for overseeing all aspects of the restaurant, the retail components and events.

Job Purpose: To lead and inspire the food & beverage team to deliver exceptional service, creating unforgettable experiences for our guests.

Summary of Essential Functions:

  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Cultivate relationships with new and returning guests.
  • Investigate and resolve guest complaints concerning food quality and service.
  • Reinforce employee compliance to company policies and standards.
  • Responsible for creating a positive work culture.
  • Conduct daily pre shifts to reinforce staff knowledge.
  • Manage FOH labor and make sure that breaks and overtime are in line with department budget.
  • Responsible for establishing and overseeing inventory controls and maintaining proper par levels.
  • Implement and maintain operational check lists including opening, closing, and mid-shift task lists.
  • Suggest improvements and enhancements to General Manager.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant and hotel policies and procedures.
  • Achieve company objectives in service quality, appearance and cleanliness through training of employees and creating a positive, productive working environment.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Continually strive to develop your team in all areas of managerial and professional development.
  • Ensure that Staff within department has the appropriate tools and supplies each shift.
  • Drive company standards, including uniform, grooming and timeliness of the staff each shift.
  • Train and coach staff within assigned department to focus on company standards.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs.
  • Be knowledgeable regarding personnel, and administer prompt, fair and consistent corrective action for all violations of company policies, rules and procedures.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
  • Report workplace injuries to Worker’s Comp carrier immediately.

More detail about Caviar Kaspia , please visit

Related Post