Company Overview:
Delphine Eatery & Bar: Offering Contemporary American cuisine that is California inspired with a focus on fresh organic ingredients.
A warm and inviting space reminiscent of Provençal cafés, Delphine’s vibrant colors and classic archways convey a convivial atmosphere, where guests of the hotel mingle with locals and tourists alike.
The expansive, indoor-outdoor space is located at street level facing bustling Hollywood Boulevard, located inside the W Hollywood Hotel and is open seven days a week for breakfast, lunch, and dinner, as well as weekend brunch.
Delphine Eatery & Bar is both casual and sophisticated.
Station Hollywood & The Living Room: Perfect for a pre-theater cocktail or a late night libation nightly at Station and Living Room, located within the W Hollywood Hotel.
Guest, and locals can enjoy weekly events, including live music, shows, and signature events.
Job Description
Position: Restaruant General Manager / Director of Food and Beverage
Reports to: VP of Food & Beverage
JOB SUMMARY
Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals
CANDIDATE PROFILE/ JOB FUNCTIONS
Candidate Profile
Experience
Bachelor’s Degree preferred.
3+ years of employment in a related position with this company or other organization(s).
Hotel Food & Beverage experience preferred.
Skills and Knowledge
Requires advanced knowledge of the principles and practices within the food profession.
This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Command of the English language both written and verbal.
Job Functions (Learning and Applying Personal Expertise)
The following are specific contributions that must be developed during the training program in order to successful complete the program and be placed in a hotel:
Direct day to day operations for all restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing operations.
Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
Develop, implement and manage the department’s business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.
Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.
Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
HEI Hotels and Resorts Page 1
Confidential and Proprietary
Job Description
Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
HEI Hotels and Resorts Page 2
Confidential and Proprietary
Job Type: Full-time
Pay: $95,000.00
– $105,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Paid training
Retirement plan
Tuition reimbursement
Vision insurance
Physical Setting:
Bar
Casual dining restaurant
Fine dining restaurant
Schedule:
Day shift
Evening shift
Holidays
Monday to Friday
Weekend availability
Ability to commute/relocate:
Los Angeles, CA 90028: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Preferred)
Experience:
Food & Beverage Leadership: 3 years (Required)
Hotel Food & Beverage: 2 years (Preferred)
License/Certification:
Driver’s License (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location:
One location
Work Remotely:
No
Work Location: One location