A developer of time tracking and productivity monitoring software is filling a position for a Remote APAC Customer Success Manager Tier 2.Must be able to:Own, maintain, grow, and build your book of Tier 2 accounts through prioritized and automated engagements Work to understand customers’ business needs and pinpoint those to expand to Tier 1 accounts Lead ongoing messaging sequences Qualifications for this position include: A bachelor’s degree or equivalent practical experience 3+ years of customer success or account management experience Experience interfacing with executives and navigating customer organizational structures Experience owning a book of 100+ accounts Experience acting as a product expert in a similar role/company Past participation in cross-departmental processes and projectsSDL2017