The Regional Records Manager, under the direction of the Enterprise Records Manager (Firmwide), is responsible for oversight of all aspects of Records Management in their respective region, including the facilitation of incoming and outgoing electronic and hard copy record transfers for attorneys joining and/or departing the firm. The Regional Records Manager will be responsible for conducting research, maintenance and implementation of the firm’s records retention schedules and storage programs. Essential Duties and Responsibilities: Coordinates the transfer of electronic and hard copy records for attorneys, clients, and other stakeholders entering and departing the firm. Works with Practice Group Leaders, Office Managing Partners, and Office Administrators, as appropriate.Communicates with records management colleagues at other firms to ensure proper file transfer and logistics.Responsible for communicating and reviewing records management departure procedures with departing attorneys and staff ensuring all deadlines are met.Conducts records management onboarding for new firm personnel following the firm’s record management policies and procedures.Oversees training and development of records management staff on current processes and procedures including scanning/converting/digitalizing paper records into the document management system, as well as retrieves and processes files/boxes from off-site storage facility. Responsible for working with the Information Governance and Data Governance team for management and remediation of electronic data in structured and unstructured repositories.Coordinates workflows and priorities for records management staff in their respective region. and oversees accuracy of entry of data into the Records data management system (IRM).Assists in development, implementation, and revisions of Records standard operating procedures. Interprets procedural and policy questions for records staff and other firm personnel determining when exceptions are appropriate.Ensures the destruction and retention schedules for client matter and administrative files are followed in accordance with current established firm guidelines. Responsible for electronic and physical file space allocationHires, trains, supervises, evaluates and terminates records staff in assigned locations.Monitors department productivity and prepares statistical reports on productivity.Manages quality control to assure accuracy and integrity of inventory and circulation data.Responsible for closing matters in Aderant as requested though matter closing form. Directs and handles outside calls and inquiries in accordance with firm established record policies, protocols, and best practices to mitigate risk.Works with vendors and maintains good working relationships.Other duties as assigned by Director of Information Governance.Knowledge, Skills, and Abilities:Ability to work effectively both independently and with teams to promote consistent and efficient workflow processes.Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate.Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm as well as external contacts.Ability to self-manage and work independently in a hybrid, and in-office setting.Possess strong problem-solving and analytical skills with the ability to think logically and solve complex problems using effective strategies for resolution.Ability to transition from projects and tasks to address immediate or priority work while ensuring minimal disruption to workflow and task completion.Takes initiative as appropriate by voluntarily taking the first steps to identify and address existing and potential obstacles, issues, and opportunities. Building relationships by sharing information, ideas and problems. Shares information and readily determines who to go to, for relevant information. Seeks assistance and feedback in the problem-solving process. Partners with others to achieve expectations.Demonstrates a keen sensitivity to urgent attorney requests. The ability to exercise discretion and confidentiality in maintaining firm and client information.Demonstrate a “can do” attitude and initiative to assist on a variety of projects within a team environment firmwide. Strong attention to detail and the ability to compose, review and proofread all work and data entry for spelling, grammar, and accuracy. Effectively communicate both orally and in writing to management, team members, business leaders, and technology professionals.Represent the department in a professional and positive manner.Strong knowledge of Microsoft Office Suite, Physical Records Management Software, Electronic Records Management Software, and Accounting Software.Experience with electronic file downloads and data mapping.Must be able to regularly lift and/or move up to 10 lbs., frequently lift and/or move up to 25 lbs., occasionally lift and/or move up to 50 lbs. and be able to reach and replace objects from shelves of up to 8 feet high, including moving and arranging record boxes. Employee must be able to climb or balance; stoop, kneel, crouch, or crawl. Education and/or Experience: B.A. or B.S. from an accredited college or university or any equivalent combination of training, education, and two or more years’ experience that demonstrates the ability to perform the duties of the position.Five (5) years’ experience firm-wide Records Management System and Matter Centricity knowledge.At least two (2) years of supervisory experience. #LI-HybridThis position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.This position description does not constitute a written or implied contract of employment.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.California Applicants: Please visit our Privacy Notice and Notice at Collection to learn about our information practices in the Job Application and Employment context.PDN-99253ce8-f06b-422e-8c70-19ff60b1fa6b