1st Shift, Monday – Friday, 8:00am – 5:00pm, This position resides in Phoenix, Arizona
Logistics done differently.
Join XPO Logistics, a company named among the most admired in the world by Fortune and one of America’s best employers by Forbes. As the Quality Manager, you will oversee quality for the site, ensuring that processes needed for the Quality Management System (QMS) are established, implemented and maintained. You’ll report on the performance of the QMS, recommend improvements, promote awareness of customer requirements throughout the organization, resolve matters pertaining to quality and maintain superior levels of product/service conformity. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day:
- Execute the QMS according to documented policies and procedures, meeting the requirements of the ISO9001 quality standards
- Collaborate with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)
- Cultivate productive relationships with customer representatives and manage Corrective Action Requests (CAR)
- Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions
- Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements
- Coordinate staff training, ensuring maximum productivity and adherence to regulatory guidelines; ensure that facility/department training status and setup is reviewed at the required frequency, and the training requirements are met in a timely manner
- Schedule, review and follow-up on work instructions with supervisors by designated areas of responsibility
- Support plant operations in identifying Lean process improvement opportunities
What you need to succeed at XPO:
At a minimum, you’ll need:
- 4 years of experience in quality and inventory in a distribution or warehousing environment
- Experience in an ISO environment
- Supervisory experience
- Experience with Microsoft Office, including intermediate to advanced Excel skills
It’d be great if you also have:
- Bachelor’s degree in Engineering or Science
- 4 years of experience in a leadership role managing a pharmaceutical/medical equipment site QMS
- Demonstrated experience working within the medical device or pharmaceutical industry
- Active California 3PL Designated Representative License
- Prior experience in managing Quality Management Systems registered to International Quality Standards ISO 13485:2016 and ISO 9001:2015
- Expertise in CAPA reporting and documentation
- Six Sigma/Lean certification
- Membership in an industry-related organization (such as ASQ)
Be part of something big.
XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.