This candidate will have a minimum of 2+ years Managed Care Health Plan and HEDIS Project Management experience
Essential Duties & Responsibilities
Includes the following. Other duties may be assigned.
Supports compliance with NCQA standards and participates in NCQA survey preparation.
Assists with preparation for HEDIS data collection, validation audits, data submission.
In concert with the Quality Committees, assists in the design and implementation of programs and projects to improve HEDIS rates.
Supports effort to complete the annual CAHPS and Provider Satisfaction surveys.
Collaborates with the Information Technology Department and with the Data Analyst to obtain relevant information to track and trend quality indicators.
Conducts audits of Primary Care Provider and Case/Disease Management records/charts to identify areas for improved quality of care.
Conducts external audits of contracted network providers to maintain the quality and integrity of the network.
Establishes and utilizes benchmarks and thresholds as quality indicators.
Performs selected outcome studies.
Participates in developing a training program related to Quality Improvement.
Performs incident (complaint/grievance) investigations.
Associated topics: bsn, care unit, hospice, intensive care, nurse, registed, registered nurse, staff nurse, surgery, tcu