Organization Overview
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We are approaching 420 staff, operating throughout California with an annual budget approaching $400MM and $300MM in current assets. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors.
In short, we do good work.
We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be part of a team effecting profound change and who have fun doing it.
Position Summary
The Program Manager will be part of the Brilliant Corners LA Housing Services Team and lead the TBV Scattered Site subprogram within the Tenancy Supports team of the Flexible Housing Subsidy Pool Program (FHSP).
The Program Manager will work closely with the FHSP Associate Directors and Director, and other FHSP Managers to scale the FHSP and meet the ambitious goal of housing thousands of homeless Angelenos. To be successful, the Program Manager will collaborate with L.A. County Department of Health Services (DHS), other government partners, Intensive Case Management Services organizations, and other funders, such as Managed Care Organizations and private foundations. The Program Manager will collaborate on the development of FHSP policies and procedures to provide consistent levels of care to FHSP clients and inspire a culture of excellence throughout the team. The Program Manager is charged with managing and providing professional development opportunities to the Program Supervisors who, in turn, are responsible for each managing between 4 – 8 Housing Coordinators. In addition, the Program Manager will work with the Program Supervisors to fulfill the “emergency phone” requirements. The Program Manager will work under the direction of the Tenancy Supports Associate Director.
Mindsets of an Ideal Candidate
You bring your “A” game to work.You inspire a culture of excellence and take pride in doing “whatever it takes” for our clients and partners. You believe that it’s a reflection on you, your work, and the organization you represent.
You’re a system thinker who puts people at the center. You see opportunities for improvement wherever you look and know how to get buy-in from others to make it real. You know how to take things to scale without feeling bureaucratic. You’re all about the end-user experience being awesome.
You thrive in an entrepreneurial environment. You’re resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibilities at once and you’re rigorous about prioritization.You embody a collaborative spirit. You’re able to work collaboratively with our partner case management agencies, funders, housing partners, and tenants to develop an appropriate resolution that maintains the spirit of the FHSP program. Partners know that you are empathetic and fair in your decisions.
COVID-19 Vaccine: Must have received or be willing to receive the Covid-19 vaccination by the date of hire to be considered. Proof of vaccination is required.
Salary Range: $80,000.00 – $80,000.00 per year
Requirements
Professional Experience
- 2+ years working in supportive housing or in a related field focused on social justice or human services.
- Experience building and managing a team preferred.
- Experience in the criminal justice or reentry fields a plus.
Knowledge, Skills and Ability
- Demonstrated management and team-building experience.
- Ability to clearly articulate program goals and develop tools and metrics for staff to achieve those goals.
- Excellent organizational, communication, and planning skills.
- Can manage multiple deadlines efficiently and simultaneously.
- Solid team leader who is able to work well collaboratively on projects and under pressure.
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally responsive services and work effectively in cross-cultural situations.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Wellness Resources