Program Manager

Looking for a place in the staffing industry where you can succeed, feel like you belong and work for a company you can believe in?

Yoh is all in and ready to go.

We deliver immediate critical talent search and outsourced and managed services.

That means we match the best to the best and leave the rest to the rest.

It also means providing unmatched service to our clients and employees.

We are headquartered in Philadelphia, PA and operate nationally and internationally.

Pretty big, right?

Well, as part of Day & Zimmermann, an almost $3 billion services company, we are one of the largest talent and outsourcing providers in the US.

So are you ready?

At Yoh, we’re excited about what we do, how we do it and most of all, where we’re headed – together.

And we’d love for you to join us.

Know greater work.

Find out more at 

Program Manager
– MSP needed for a full-time, staff opportunity with Yoh in Los Angeles, CA.

The Work You’ll Be Doing:

• Manages the overall resource management including resolving performance and employee relations issues, handles terminations, exit interviews and coordinates the recognition programs.

Understands and identifies situations where increased escalation to corporate HR is necessary.

• Management & oversight of vendor and client relationships and resolve issues as they arise.

• Works with Program Coordinators to ensure requisitions are filled in a timely manner with quality candidates.

Identifies deficiencies with the recruiting process and works with outside suppliers if necessary.

• Supervises additional team members and holds them accountable to daily deliverable & program objectives.

Trains new employees on processes and client management.

• Responsible for management and escalation of time keeping and billing issues.

• Manages and, when necessary, runs weekly/monthly and ad hoc reports for both the client and Yoh.

What You Need to Bring to the Table:

• 5+ years of experience working in a Managed Services environment or HR

• A Bachelors Degree

• Knowledge of HR best practices including, Federal & State employment laws, coaching employee performance, and handling employee relation issues

• Excellent customer service skills

• Strategic thinking capabilities, including the ability to come up with on the spot creative solutions

• Experience managing groups on-site and remotely

• Experience working with SAP and Microsoft Office

• Great attitude and team player

• Successful completion of background screening process.

The Big Picture – Top Skills You Should Possess:

• Ability to oversee operational deliverable, team management and P&L responsibilities

• Working knowledge of Fieldglass

• Strong relationship builder, providing white glove service

• Experience within a Media/Digital environment is required.

Must be able to perform the following physical and mental tasks:

• Visual Acuity, balancing, stooping, reaching, walking, manual dexterity, grasping, feeling, hearing, talking.

• Capacity to think, concentrate and focus for long periods of time.

• Ability to read complex documents in the English language

• Capacity to reason and make sound decisions.

• Ability to write complex documents in the English language

• Capacity to express thoughts orally

Diversity, Inclusion & Equal Employment Opportunity

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Diversity, and Inclusion & Equal Employment Opportunity: Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company.

Our collective strength is rooted in over 110 years of diverse employees and businesses, commitment to success, and delivery on promises made.

Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation and gender identity, age, national origin, citizenship status, veteran status and disability status.

Day & Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. 

 

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