Description
Switcher Studio enables everyday video users to create branded and professional multi-source video content with a single iPhone or iPad camera — uncomplicating live streaming and camera-switching with an easy-to-use iOS app.
Our core product solution was developed to help video streamers broadcast, edit, record and publish live or recorded experiences at a pro level with at-home tools.
Facebook Live’s official launch partner, Switcher has led the app market in video solutions — but we believe the best is yet to come.
Reporting to our VP of Product, our Product Manager
– Video Solutions will take Switcher core video solutions to the next level.
You will work closely with our leadership team to deliver compelling new video experiences for our customers.
You will develop our strategy and roadmap for our core video features to deliver exponential growth and define new use cases and markets.
The ideal candidate will have their fingerprints on delivering highly successful products with compelling user experiences.
As Product Manager
– Video Solutions, your responsibilities will include but not be limited to:
Becoming the subject matter expert in live and recorded video experiences for our key customer segments
Collaborating with marketing, design, and customer support teams to drive growth by defining great experiences for our customers as they journey through the marketing funnel to regular usage of our product
Gathering product requirements data from a wide range of sources
– customers, analysts, partners, and internal users
Observing SMB customers use of the product, identify where the user experiences friction and change cost and understand the workflow and process that is needed by the customer
Documenting customer stories and work closely with product design team to outline solutions and make complex things simple
Working closely with design team to create highly intuitive and compelling experiences that delight customers
Managing the lifecycle of Switcher’s core product solutions
Leading roadmap and product reviews and obtaining consensus around your ideas across all stakeholders
For new products, features, and experiences, working with product marketing to ensure the team’s creation is correctly launched to the world
Utilizing data to develop a deep understanding of our customers, competitors, and our changing landscape; working with the insights, operations, customer service and growth teams to continuously improve your product through the full lifecycle process
– from concept through to validation, build, post-launch analytics and iterations
Driving product development by working in concert with cross-functional teams
Identifying & executing key KPIs for measuring product and portfolio success
Striving to go above and beyond the standard, ensuring both the release and ongoing quality control are of top quality
Requirements
3-5 years of D2C and B2B product management experience, or equivalent product strategy and customer insights experience
Strong domain knowledge in media rich products and social media platforms
Demonstrated success in defining and developing highly successful, software-based digital products that interact with social media platforms
Experience creating and managing partnership ecosystems
Experience leading the delivery of digital products, features, experiences which have a high degree of multi-team complexity and integration, and require strong cross-functional collaboration
Demonstrated success initiating, driving development, shipping, and iterating on successful B2B and D2C products
Who Will Love This Job
You’re a process champion
– You understand the role product leadership plays in defining and prioritizing Switcher’s roadmap.
You champion transparent and efficient internal workflows and spearhead synergistic collaboration between product, engineering, and marketing.
You’re a nimble and strategic leader
– You’re an innovative and adaptive thinker with sharp analytical and problem-solving skills.
You’re ten steps ahead at all times, analyzing the market and our position in it, and can manage change across your department to keep our team engaged and rowing toward success.
You believe in the power of data
– You rely on and leverage data, metrics, analytics and consumer behavior trends to drive actionable insights and recommendations.
You’re an excellent communicator
– You have the ability to communicate with, present to, and influence all levels of the organization, including Executive and C-level.
You stay curious and keep an open mind
– You don’t wait for permission to learn and act; you’re constantly listening, sharing, and bringing solutions (not problems) to the table.
You Value What We Value
At Switcher, we embrace our Core Values and believe they’re what makes working within our culture special.
We’re Creating Something Great
We think big — big growth, big product improvements, big impact — but we stay nimble, recognizing that we reach greatness through small steps and agile changes.
We prioritize what’s important, letting data guide our decision-making.
We refuse to stagnate.
We Learn From Our Customers
We work not for our customers but with them.
We strive to create simple, accessible solutions for our customers’ needs, and we do this through actively listening to them, empathizing with them, and working alongside them.
We win when our customers win.
We Build Each Other Up
We are a team, one whose members are committed to helping each other grow and succeed.
We work collaboratively rather than competitively, highlighting others’ wins.
We foster healthy relationships and continuous personal development to ensure everyone flourishes.
We Are Open And Honest
We are open to debate, open to feedback, open to changing course.
That means speaking up — to and for each other — and doing so with respect and integrity.
It also means admitting mistakes and having hard conversations, knowing they make us better.
We Win Through Diverse Perspectives
We value having multiple points of view, not just in our videos but also in our decision-making.
Seeking out different perspectives allows us to challenge our thinking, bringing nuance to our understanding and ultimately leading to the best business outcomes.
The Company
At Switcher, we believe in the power of video.
We believe in its unparalleled ability to reach and connect people, and we believe that video – like life – is more captivating and rewarding when shared in the moment and through multiple perspectives.
We aim to bring people together to create and consume video content that matters.
Founded in 2014, Switcher enables creators and companies of all sizes to produce, edit, and publish stunning video content with devices they already own.
Now serving users in over 118 countries, our distributed teams in Louisville, Kentucky and Yverdon-les-Bains, Switzerland are pioneering eCommerce video, helping content creators amplify their stories through video.
Disclaimer
Switcher, Inc.
is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Switcher, Inc.
provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Switcher, Inc.
complies with applicable state and local laws governing nondiscrimination in employment.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Benefits
12 paid holidays: New Years Day, MLK Jr.
Day, Oaks Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas, and your birthday
Unlimited PTO
Paid Parental Leave
Paid Family Leave
401k
Company Paid Life Insurance
Voluntary Insurance: Short and Long Term Disability, Life
Medical, Dental, Vision: Company paid for single coverage
Casual work environment and trendy, newly renovated headquarters in Louisville’s Butchertown neighborhood; a converted warehouse with giant windows and stylish decor, refreshments included