(strong(Job Details:(/strong( (strong(PRINCIPAL PRODUCT MANAGER(/strong((br((br((strong(WHAT IS THE OPPORTUNITY?(/strong((br((br(As Principal Product Manager, you are a results-oriented team leader focused on pursuing and achieving the right growth solutions for customers and our company.
You will partner with customers and lead stakeholders and product development teams to deliver best in class features and products.
This role requires deep understanding of customer needs and drivers, strong product and market knowledge, accountability and ownership of decisions, and the ability to sell-in product initiatives.
You should be able to lead within the company and help other PMs achieve a higher level of performance through data-driven decisions, market insights, and effective execution.
The key to success is a clear focus on customer needs, opportunities, expectations, and an ability to balance them with company objectives to deduce the correct product direction and customer experience design.
You should be passionate about the customers you’re serving, and talented in using data, insights and prior experience to make decisions.
You will own high-impact, high-visibility products, and drive to best practices to improve the Product function in the company.
You should be a critical source of advice for other product managers and successfully advocate for your product team to senior leadership(br((br((strong(Exactuals Division(/strong((br(Exactuals is modernizing payment and royalty administration solutions across multiple industries, including Film/TV, Music, Insurance, Real Estate, and Book Publishing.
Founded in 2011, our cloud-based SaaS offerings are setting the standard for trust, accuracy, and security in the complex payment processing space.
Exactuals is a fast-growing company, doubling in revenue annually, with a strong a commitment to diversity and inclusion.
While largely a remote distributed team, Exactuals maintains offices in Los Angeles, Nashville and New York.
Exactuals became an RBC / City National company in 2018.
Visit www.exactuals.com to learn more.(br((br((strong(WHAT WILL YOU DO?(/strong((br((br((ul((li(Own the end to end customer experience and deliver compelling solutions to market(/li((li(Define business objectives and customer needs, and demonstrate and understanding of the customer benefit your product provides and the specific customer problems it is solving(/li((li(Lead competitive analysis, market research, and data driven analysis to define pain points and market opportunities(/li((li(Use qualitative and quantitative research to gain insights into customer behavior, leading to product initiatives which increase revenue, adoption, engagement and retention(/li((li(Define clear, compelling and goal-based roadmaps, and motivate and drive a delivery team to execute(/li((li(Maintain regular communication with customers, conduct customer interviews, create and use personas, and stay aware of market trends and technology developments to define and explain market insights and upcoming opportunities(/li((li(Track unit economics and share responsibility for both revenue and expense metrics; define and successfully sell-in initiatives impacting our top and bottom lines(/li((li(Either directly or through other product managers, be responsible for a product backlog, stories, refinement, prioritization, and delivery timelines(/li((li(Identify and clear team gaps and technical gaps to avoid blockers(/li((li(Drive product performance measurement, and report KPIs regularly with observed insights(/li((li(Create and drive user education and product documentation options for internal and external users(/li((li(Effectively communicate product updates internally and externally in compelling ways(/li((li(Conduct product and business analysis such as usability studies, A/B testing, business cases, ROI analyses, buy vs build analysis, and make recommendations leading to increased product engagement and performance(/li((li(Maintain an awareness of the regulatory and compliance landscape, and define compliant and innovative solutions which positively enhance the customer’s journey(/li((/ul((br((br((strong(WHAT DO YOU NEED TO SUCCEED(/strong((br((br((strong(Must-Have*(/strong((br((ul((li(Bachelor’s Degree(/li((li(Minimum 8 years experience in a market facing Product Management role.(/li((li(Minimum 5 years prior experience working as a Product Owner in Agile Scrum.(/li((/ul((br((strong(Skills and Knowledge(/strong((br((ul((li(MBA preferred(/li((li(Experience in one or more areas: Music industry, Insurance, Film/TV, Oil and Gas, Payments/FinTech, Business Intelligence, SaaS Enterprise software platform, Application Programming Interface (“API’s”) and/or Platform as a Service (“PaaS”)(/li((li(Strong Market knowledge or Technical background preferred(/li((li(A mastery of product management and Agile product development.(/li((li(A passion and empathy for the user and customer.(/li((li(An ability to design compelling and innovative product experiences.(/li((li(Ability to identify issues and needs, recommend solutions for opportunities, and diligently pursue a plan.(/li((li(Ability to recognize changing needs adapt a plan when appropriate.(/li((li(Natural leadership instincts with a positive team building approach.(/li((li(Ability to successfully team with engineers and foster a positive, empowering environment.(/li((li(Attention to detail and excellent organization skills.(/li((/ul((br((br((strong(*To be considered for this position you must meet at least these basic qualifications(/strong((br(The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.(br((br((strong(INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT(/strong((br(City National Bank is an equal opportunity employer committed to diversity and inclusion.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.(br((br((strong(ABOUT CITY NATIONAL(/strong((br((br(We start with a basic premise: Business is personal.
Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish.
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today.
City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.(br((br(In order to be hired and work at City National Bank, you must be fully vaccinated against COVID-19.(br((br(Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled