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Portfolio Director, Innovation Operations

Anthem, Inc

This is a Full-time position in Los Angeles, CA posted April 1, 2021.

Description SHIFT Day Job SCHEDULE Full-time Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America’s leading health care companies and a Fortune Top 50 Company. The Innovation Team at Anthem is leading the reinvention of healthcare by identifying, incubating, and implementing valuable solutions to deliver impact at scale and improve the health of the over 40 million members Anthem serves. Our team within Anthem Digital, is closely affiliated with Anthem’s Enterprise Strategy Group and engages with stakeholders at every level, internally and externally, to infuse innovative ideas, behaviors, processes, and products across the organization. In this role you will have the opportunity to drive solutions from seed to scale, leverage resources and relationships to be a change agent leading the modernization and digitization of healthcare for a Fortune 30 company. As Director, Innovation Operations, you’ll report to the Chief of Staff, Innovation and help shape the team’s portfolio and direction by owning planning, budgeting, process improvement, and reporting, directly influencing the success of solutions and services that are transforming healthcare. You will work cross functionally across Innovation, engaging with most programs and projects to gather, inform, track, and refine their strategies, roadmaps, resources, and outcomes to ensure their success. This is an execution focused role for someone is skilled in driving implementation, managing priorities, projects, and stakeholders to deliver solutions on time and budget. Key to your success will be grit, the ability to navigate the complexities of a large organization, and a relentless drive to see solutions scale across the enterprise. You will be looked to as a trusted partner and problem solver, determinedly helping all stakeholders overcome obstacles and guiding solutions forward. Responsibilities Own critical Innovation operations functions including planning, budgeting, reporting, and process improvement, partnering with initiative leaders to scale high value, technology-enabled solutions and services from MVP through deployment at scale. Program responsibilities such as executive reporting, project communications, issue tracking, facilitating project meetings, managing deliverables, and ensuring resolution of escalated issues. Develop and coordinate presentations and materials for executive management meetings, internal and external speaking engagements and meetings. Develops, monitors, and tracks metrics (OKRs) supporting budget and spend, including financial plans and business cases. Identifies, tracks and reports on areas for increased efficiency, identifies, validates, recommends and implements solutions to address them. Helping manage team performance against team strategy and goals. Adept at managing timelines, presenting and communicating progress to executive teams. Establish and maintain collaborative relationships to drive results. Prioritize and execute multiple major projectsprograms with broad scope and strategic business impact with minimal oversight. Work collaboratively across a matrixed, cross-functional structure, and collaborate with a high-performance team. Track outcomes and manage activities and program performance in accordance with budget and strategic direction. Skills needed to thrive in this role Relentless focus on execution. Strong record of planning, organizing, tracking, reporting, and presenting on high value technology-enabled solutions from seed to scale. Excellent communication with an eye for detail, an ear for important items, and a focus on the concise and accurate delivery of key messages across emails, spreadsheets, presentations, meetings, and reports. Strategic mindset and the ability to see and act within the bigger picture while connecting dots and finding opportunities for collaboration. Skillful at building consensus and making thoughtful, data-driven recommendations for project program prioritization, solution design, issue management, risk identification and mitigation Excellent business judgment and a practical, common-sense approach to getting things done Masterful cross-functional communication to ensure all technical and non-technical stakeholders can collaborate effectively and stay engaged throughout the lifecycle of a project A “radar” for identifying when you or a struggling project needs additional guidance from leadership and being able to escalate it appropriately. Ability to insightfully examine the status quo, analyze opportunities for improvement, creatively generate solutions, and demonstrate the grit to realize the change. Ability to effectively collaborate and win the respect of your peers and stakeholders. Qualifications BABS 4+ years of experience in driving program execution, project management, operations, process improvement, or any combination of education and experience, which would provide an equivalent background. Demonstrated results with progressively increasing responsibilities and proven ability to manage multiple tasks, projects, and work with a geographically distributed team. Consulting background (Bain, McKinsey, BCG) highly preferred. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity EmployerDisabilityVeteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.