Whatyou will be doing:Oversee activities directly related to providing parking-related services.Forecast parking capacity and demand, and assess and coordinate resources to support the operation.Anticipate any guest service opportunities as they relate to seasonal or business changes.Ensure that parking policies and procedures meet expectations and established standards while maximizing profitability and minimizing financial exposure.Review financial statements, audit, revenue and expense reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Ensure accurate and timely billing and accounting procedures for all parking-related transactions.Prepare annual location operating budget in accordance with established performance standards and yearly trends.Oversee the hiring, training, coaching/counseling processes to ensure that performance standards are met, or exceeded; maintain an active partnership with Member Services.Direct and coordinate location’s financial and budget activities to fund operations, maximize investments, and increase efficiency.Plan and direct special event activities, coordinating with other managers and directors as required.Determine parking rates, and set prices and credit terms, based on forecasts of customer demand.Respond to and resolve any guest or visitor complaints, vehicle claims and service discrepancies.Attend property management and corporate meetings as requested or assigned.Work closely with property management and third-party transportation vendors to ensure the successful coordination and execution of all organized group and event transportation services.What we are looking for:Bachelor’s degree preferred, but not required.Minimum 3 years of supervisory experience.Prior parking experience a plus.Strong financial and business acumen required.Demonstrate exceptional oral and written communication skillsIntermediate knowledge of MS Office.Ability to multi-task in a fast-paced working environmentMust be able to meet MVR guidelines.What you will receive in return:Company provided benefits, such as paid vacation, sick, holidays as well as various insurance plans customized to meet your personal needs, including a 401k plan.The building of long-lasting friendships/relationships.Job training and career development.Ace Parking is an Affirmative Action Federal Contractor and Equal Opportunity Employer that provides priority consideration to Protected Veterans of the armed forces, Individuals with Disabilities, Women, and Minorities. (EEO/M/F/V/D)
Associated topics: addiction, client service, community and social services, community service, customer service, fundraising, parking, social, social service, social work