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Complete and maintaining scheduling/routing on daily basis
-
Oversight and coordination of armored and ATM route, dispatch, first-line ATM
maintenance, vault and terminal operations.
-
Maintaining effectiveness and efficiency of route, terminal and vault operations.
-
Safety of employees, vehicles, and facilities through training, monitoring and
enforcement of policies and procedures
-
Security of cargo and terminal through training, monitoring, and enforcement of policies
and procedures including terminal opening and closing.
-
Investigating accidents and processing required paperwork
-
Developing and maintaining customer service capabilities among all operations staff.
-
Responding to customer inquires and or complaints and solving logistical issues.
-
Coordinating with sales, other Division branches and departments, Division and corporate
staff, other carriers, and vendors in creating and implementing viable
operational solutions to new customers.
-
Controlling overtime hours. Monitoring employee vacation schedules. Maintaining
effectiveness and efficiency of operational functions.
-
Communication with all employees to Immediately resolve any outstanding issues and/or
complaints.
-
Completion
of any and all additional responsibilities that are assigned by the Operations
Manager and/or other Management Team Members on an as needed basis.
-
Provide
leadership that is dedicated to professionalism, continuous improvement, and
exceeding challenging goals and objectives.
-
Recruiting,
interviewing, testing, selecting, training and supervising of operations personnel.
-
Oversight
and coordination of maintenance of vehicles, forklifts and other equipment.
-
Emergency
response to include response to employee injuries, facility security incidents,
vehicle incidents and security investigations.
-
Manipulation
and maintenance of route and vault data to include manual paperwork and
electronic data.
18) All
other duties as assigned by the Operations Manager/Branch Manager.
Skills and Qualifications:
-
A valid firearms permit.
-
A strong, positive, leadership and
supervisory presence proven through professional experience is required.
-
Excellent verbal and written
communication skills and the ability to teach, coach, and present to small and
large groups is required.
-
Experience in transportation and
warehousing, transportation logistics, or a related field required.
-
Experience in banking or retail cash,
and ATM operations preferred.
-
Excellent computer skills and a working
knowledge of Microsoft Office programs required.
-
Strong desire to succeed, advance, grow
your career, and work for an industry and company-leading branch is required.