Operations Manager, Boutique Gym

Boutique West Los Angeles-based gym in search of an experienced manager to oversee the maintenance/operations of the gym, as well as gym staff and payroll on behalf of gym owner/partners.

RESPONSIBILITIES:

· Oversee and manage payroll, ensuring it is signed-off by ownership and submitted on time.

· Manage operations team, including front desk and maintenance staff to ensure policies and procedures are followed at all times.

· Hires, train and supervise operations team members for the front desk and cleaning staff.

· Assist partners with member and/or operational issues.

· Serves as Liaison with cleaning team daily to ensure proper level of cleanliness is maintained at all times including daily management of the cleaning checklists.

· Ensure all members concerns are addressed in a timely manner.

· Enforces all club rules, policies and promotes proper execution of all procedures.

· Keep the club fully staffed

· Manage membership questions, concerns, and inquiries for their facility

· Train staff to be the face of the club by providing hospitality to all members and guests

· Conduct weekly meetings with direct reports to review performance and offer direction, inspiration, and guidance toward achieving individual and club goals

REQUIREMENTS

· 5+ years managing a boutique fitness center or similar.

· Excellent communication and strong interpersonal skills in person, on the phone and via email.

· Strong organizational skills

· Strong written and verbal skills

· Ability to work in a fast-paced environment

· Above average computer literacy

· Desire to service others

· Professional social skills

· Ability to multi-task

· Detail oriented

Job Type: Full-time

Pay: $35,748.00 – $127,025.00 per year

Schedule:

  • Monday to Friday
  • On call
  • Overtime
  • Weekend availability

Education:

  • High school or equivalent (Required)

Experience:

  • Operations: 5 years (Required)

Work Location:

  • One location

Work Remotely:

  • No

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