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Operations Manager
Full Time Management Los Angeles, CA, terminal island, CA, US
21 days ago Requisition ID: 1027
Yusen Terminals LLC (“YTI”, based in Terminal Island (Los Angeles), CA, is a wholly owned subsidiary of NYK Line and Macquarie Infrastructure Partners III, with headquarters’ office in Tokyo, Japan and Sydney, Australia respectively.
YTI is a maritime cargo terminal operating company that provides stevedore and terminal services for the THEA Alliance comprised of Ocean Network Express (ONE), Hapag-Lloyd, and Yang Ming.
Our employees are what makes Yusen Terminals LLC a great place to work!
We strive to offer the right environment and continual development, and we reward performance for the right people!
We offer excellent comprehensive benefits with full company paid medical.
Our core values: Integrity, Innovation, and Intensity are evident in our culture.
Our Integrity is demonstrated by our loyalty, honesty, creditability, and respect for our customers and colleagues.
Our Innovation is demonstrated by our willingness to try new or untested ideas and approaches to our business.
Our Intensity is focused on quality and efficiency to drive business results and change management.
We Never Give Up, We Overcome Challenges, and We Remain Motivated!
Do you dream of working in a job where you can be valued from Day One by your contribution?
Yusen Terminals LLC is a place where our people enjoy new challenges and opportunities to grow and be successful in a thriving industry.
If you are someone who likes working in a high energy, fast paced, and dynamic environment then Yusen Terminals LLC is the place for you!
If you excel in a role where you can solve problems, adapt quickly while managing obstacles in stride and seek to join an amazing team then consider this opportunity:
We are currently seeking an Operations Manager (OM) to join our team.
You will be responsible for ensuring safe and efficient overall operations for vessel, rail and terminal-gate through productive employment and direction of the ILWU labor force.
Overview
The ideal candidate will be a self-starter with the ability to supervise a team using drive and enthusiasm, and someone who works well under pressure.
The OM must possess strong written and verbal communication skills, and a leadership/management style conducive to directing and encouraging the results of others with competitive drive.
Strong decision-making skills are required of the OM, who must also possess the ability to lead others credibly and respectfully while adapting to competing priorities and changing conditions, all with a sense of urgency!
You must be detail oriented, organized, and able to multi-task and collaborate well with others to drive results.
A participative leadership style will help you maintain success in the role and assist with accomplishing tasks in a timely manner.
To be successful in this role you must demonstrate self-assuredness, take pride in quality results and deliver consistent performance in a job that has a broad scope, a wide variety of activities and rapidly changing shifts and priorities.
Responsibilities include, but are not limited to:
· Managing/supervising the daily work assignments for direct ILWU supervisory clerks and foremen
· Determining daily labor requirements for each shift; directing YTI dispatchers in ordering hall labor and carrying out disciplinary procedures through the ILWU contractual agreements
· Hiring, firing and scheduling ILWU labor and direct labor in the performance of work assignments; directing ILWU supervisors of operational requirements, performance and productivity
· Forecasting weekly total costs for department and tracking performance against created budgeted amount
Monitoring the attendance (arrival time) of all labor, authorizing any necessary overtime, ensuring that labor is properly identified on all payroll records and any and all appropriate payroll adjustments are made for labor based on their actual hours of work Using your independent judgment and discretion to make important operational decisions, such as shifting an operating unit from task to task (examples – moving from flip line to break bulk, moving transtainers from delivering imports to grounding exports, shifting an operating vessel gang from one vessel to another, shifting an operating rail unit from discharge to load back and assigning or reassigning gate clerks between functions; your decisions should be guided by business needs with the goal of improving overall terminal operations by maximizing labor efficiency and minimizing terminal turn-time
· Promoting safety awareness and regulatory compliance by training and enforcing on the Pacific Maritime Association (PMA), Pacific Coast Longshore Contract Document (PCLCD), Pacific Coast Maritime Safety Code ((PCMSC), OSHA, Port working rules, stowage and hazardous materials, and proper manning and ordering
· Overseeing the coordination with customs regarding gate hours and/or x-ray appointments; Overseeing daily yard/gate/turn time/container/chassis/manning reporting as needed
· Carrying out discipline of the labor you supervise, including Foremen/Supervisory Clerks and hourly-paid union labor; you have the authority and are expected to warn, cite, replace or fire labor that is not carrying out assigned work as instructed or in a proper or safe manner.
Any on-the-job union labor relations (grievances, disciplinary actions, on-site meetings and arbitrations)
Becoming familiar with and utilizing the applicable labor agreements and grievance adjustment procedures Handling any grievances that are brought to your attention in an expeditious manner, and obtaining all relevant facts while using independent judgment and discretion in adjusting any grievance
· Leadership Skills – demonstrate ability to lead people and get results through others; inspire others to accomplish goals and encourage high standards of performance
· Decision-making – exhibit decisiveness; make timely decisions and establish sound judgment; create contingency plans for alternative solutions to problems and deal with labor and business agents effectively
· Interpersonal Skills – develop a rapport internally and externally with diverse groups of people and labor relations
· Integrity – demonstrate loyalty, honesty, credibility and respect of individuals while serving as a role model for the organization’s values; prove that you are an energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image; organize and manage multiple priorities; acquire experience managing in a union environment
· Adaptability
– demonstrate flexibility to meet terminal-gate, vessel, rail and all operational needs
· Drive/Energy
– generate high volume of relevant work; sustain high levels of activity and energy over long hours when necessary; work with business-like approach to daily challenges; make a difference every day at work.
· Plan & Organize
– structure tasks and goals; set priorities; organize information.
Plan releases of trains, plan ahead where to place cargo, establish a short-term and long-term plan; think ahead to make operation effective
· Process Management
– provide and create a process-driven organization that supports continual process improvement through the optimal design of work flows, organizational structure and technology
· Cost Focused
– determine labor orders; strive to improve cost position for the terminal
Qualifications Needed:
· An Undergraduate degree from an accredited college or university in a related field with at least 6 months or more experience demonstrating the skills required
· A minimum of 1 or more years of experience in logistics, maritime, supply chain, or related business experience is preferred
· Ability to work day and night shifts, long hours and long shifts, if necessary
· A minimum of 6 months or more of demonstrated supervision in a company role, academic leadership role or volunteer role leading people and task
· Ability to use discretion and independent judgment in carrying out the duties and responsibilities of the position
· Excellent written and verbal communication skills with the ability to lead and direct other individuals